Desktop Support Level 1

New York, NY

Order : 569549

Order Type : Temp

We are currently hiring Level 1 (Entry Level) Desktop support Professionals.

We have an opportunity for a 6-month assignment beginning in June (through December) for one of our fortune 500 clients.

We are seeking ambitious technology graduates with a certification and a desire to be on a winning team!

Job description :

• Installs, configures, troubleshoots, and maintains desktop and workstation equipment and software including telephones (std & VOIP), desktop / laptop computers (WIN7, WIN10, MAC OS), and printers.
• Handles equipment moves with little or no supervision.
• Identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
• Answer basic user questions about equipment features.
• Has basic knowledge of the organization's equipment and associated software and services.
• Works on projects / matters of limited complexity in a support role.

Qualifications :