Residential Security Agent (On Call)

Job Description

Job Description

We will be accepting applicants in any of the following locations : Santa Barbara, San Anselmo, or Los Angeles, CA.

The Residential Security Agent (RSA) an essential role in the overall security program and will be responsible for the safety and security of personnel, assets, facilities and information for the company and at our Private Estate. The RSA will monitor a variety of technologies, including access control, video surveillance and alarm systems, to provide security service and threat elimination. The Officer will respond to security related incidents, medical crises, safety incidents, natural disasters and other emergencies and dispatch security officers, police, fire, EMS personnel and other services, as required. The Officer will be responsible for constantly touring, observing, and maintaining perimeter security of the property and providing a physical presence at all times. Duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the Security Operations Center (SOC), filing incident reports and other elated protective duties. Additionally, The Agent is responsible for the effective and efficient processing of all information relevant to the security operation which includes but is not limited to : effective distribution of phone calls, executing and receiving notifications, effective distribution and action of all information received electronically via email, intranet, service requests, shift activity logs and incident reports.

As an RSA, you may be required to work nights, weekends, holidays and a considerable amount of time outdoors; you may also be required to travel domestically and internationally. Applicants should be in good overall physical, mental and emotional condition, have a reputation as a team player and be willing to work long hours with ever- changing schedules.

Primary Responsibilities and Accountabilities

• Patrols property perimeter
• Monitors, tests and responds to intrusion and other alarm systems at multiple locations.
• Uses closed circuit TV (CCTV) video surveillance systems to confirm status of security systems and confirm authorization of individuals requesting access to any secure area.
• Monitors and operates computer systems effectively. Takes appropriate action
• Responds and / or dispatches security staff as appropriate and issues equipment.
• Handle security issues or emergency situations appropriately, and contact local emergency responders; police, fire dept., EMT’s.
• Assists shift supervisors in the deployment of security personnel and security personnel activities.
• Documents and investigates security events and incidents.
• Reports safety concerns, security breaches and unusual activity both verbally and in writing.
• Builds, improves and maintains effective communication and relationships with co- workers, staff, subcontractors, vendors and guests.
• Communicates effectively with staff, guests, and employees via radio, telephone, email and in-person.
• Fully participate in training and certification programs to enhance your ability / effectiveness.
• Be thoroughly familiar with our security operations manuals, post orders, policies procedures and instructions.
• Has experience and effectively use Microsoft products such as Word, Excel Power Point.
• Remains flexible to an ever-changing environment and adapts well to different situations.
• Has the ability to multi-task and work effectively under pressure or stressful situations in a calm and professional manner.
• Maintain the highest standards of professionality, privacy and confidentiality.

Requirements

Benefits