IT Helpdesk Tech

Join Our Team at Native American Connections!

Who We Are :

Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care

grounded in respect and tradition.

Our Mission :

Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

Why Work With Us?

When you join NAC, you're not just taking a job - you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are

committed to healing generational trauma, strengthening families, and building vibrant futures.

What We Do :

• Behavioral Health Services : Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
• Affordable Housing : Safe, stable, and supportive housing options - from transitional housing to permanent low-income housing.
• Community Development : Revitalizing neighborhoods and preserving Native heritage through community-based projects and education.

Our Values :

Health & Wellness | Quality | Accountability | Growth | Interconnectedness / Belonging | Community

Now Hiring :

We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership.

If you're passionate about social change, cultural advocacy, and serving diverse communities with dignity and care - NAC is the place for you.

Based in Phoenix, Arizona | 501(c)(3) Nonprofit Organization

Apply Today & Make a Difference Tomorrow :

Visit to view open positions and join our circle of care.

IT HELPDESK TECHNICIAN

POSITION SUMMARY :

With a high degree of privacy, security, and professionalism, provide necessary technical services and support in a consistent and timely manner to Native American Connection (NAC) management staff, employees, and partners. Ensure NAC's mission critical infrastructure, systems, and applications maintain a high level of stability, availability, and performance to support NAC's Help Desk, and various 24 / 7 / 365 business functions.

RESPONSIBILITIES :

SKILLS :

EDUCATIONAL / WORK EXPERIENCE REQUIREMENT :

PHYSICAL DEMANDS :

NATIVE AMERICAN PREFERENCE : Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.

DRUG FREE WORKPLACE : Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.

FAIR LABOR STANDARDS ACT :

This position is considered to be Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per workweek.