Database Manager Philanthropy

IOA is on the forefront of revolutionary healthcare models reshaping the way people can age in place. Our innovative models transform lives enhance communities and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design we strive to consistently question the status-quo and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs we offer multiple ways to aid seniors maintain their health well-being independence and participation in the community fulfilling our mission.

IOA is seeking a Database Manager for its Philanthropy department. Reporting to the Director Development the Database Manager is an integral part of the mission-driven Philanthropy team responsible for all donor database management and administration to maximize fundraising efforts. This position is responsible for data quality and hygiene donor records gift entry and data analysis including regular reporting within and outside the Philanthropy department.

KEY RESPONSIBILITIES

Fundraising Support

Utilize database expertise to support all stages of the prospect pipeline and drive the Philanthropy departments moves management process

Act as the departments expert on Raisers Edge and identify suggest and implement ways the CRM can support overall fundraising efforts

Keep gift opportunities actions and other data updated and accurate in the database and tracked appropriately

Partner with Philanthropy and Marketing colleagues to ensure online gift options are available functioning correctly and meeting the needs of donors

Maintain standard operating procedures for use of the database including activities related to prospect management cultivation solicitation and stewardship

Track event sponsorship solicitations invitations ticket purchases and attendance in CRM

Collaborate with frontline fundraisers as an essential part of the Philanthropy team

Reporting and Analysis

Develop analytics to monitor the success of different fundraising strategies and platforms

Prepare weekly revenue reports

Provide bimonthly reports for the Philanthropy Committee

Perform complex queries exports and reports both as requested and proactively

Collaborate with Philanthropy and Marketing team members to generate mail and email lists for appeals invitations stewardship and other communications

Liaise across departments to collect prospect information and generate mail and email lists as appropriate

Conduct monthly and annual reconciliation between Philanthropy and Finance Department

Provide post-event reporting

Generate annual analysis of donor trends

Prepare research profiles and reports for internal and external partners to inform their engagement and solicitation strategies

Gift Administration and Database Management

Ensure all gifts processing and donor data is collected and coded including gifts pledges opportunities and actions

Process all gifts and generate timely gift acknowledgements

Perform database quality control and cleanup

Adhere to best practices and accurate complete record keeping

Serve as point of contact for Finance regarding gift allocation and information

Manage external vendor relationships including Blackbaud / Raisers Edge

Communications and General Administration

Partner with Philanthropy and Marketing Departments on donor e-newsletter

Train staff in the effective use of the Raisers Edge database and Raisers Edge NXT database

Serve as a direct point of contact for donors

Support internal Philanthropy Department processes with Procurement and Accounts Payable

Other duties as assigned

REQUIRED QUALIFICATIONS

Minimum 3 years of relevant experience

Current / prior experience working with CRM software

Proficiency and experience in database management and administration query writing prospect and constituent management

Bachelors degree or higher from an accredited college or university or 4 years of experience in lieu of a bachelors degree

Strong proficiency in Microsoft Office Suite and Windows particularly Microsoft Excel and Teams

Excellent organizational interpersonal oral and written communication skills

Strong attention to detail and the ability to make sound and timely decisions

Ability to work both independently and collaboratively and demonstrated excellent interpersonal skills

Demonstrated flexibility; is self-motivated and possesses a drive for results

Demonstrated interest in working within a multicultural and team environment

DESIRED QUALIFICATIONS

Bachelors degree or higher from an accredited college or university

COMPENSATION

Range : $82000 - $94000 / Annual

This amount is not necessarily reflective of actual compensation that may be earned nor a promise of any specific pay for any specific employee which is always dependent on actual experience education and other factors.

This range does not include any additional equity benefits or other non-monetary compensation which may be included.

Beware of Hiring Scams

We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

• Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.
• All official communication will come from a verified IOA email address.
• If you receive any suspicious communication or requests report them to .
• All legitimate job openings can be found on the Institute on Aging Careers Page.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age race religion color national origin sex sexual orientation gender identity genetic disposition neuro-diversity disability veteran status or any other protected category under federal state and local law.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Required Experience :

Manager

Key Skills

Databases,Intelligence Targeting,Microsoft Access,SQL,Crystal Reports,Database Development,Database Marketing,High Availability,Relational Databases,Microsoft SQL Server,Database Administration,Oracle

Employment Type : Full-Time

Experience : years

Vacancy : 1