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Customs Brokerage Import Coordinator

Customs Brokerage Import Coordinator

World GroupRocky River, OH, US
24 days ago
Job type
  • Full-time
Job description

Customs Brokerage Import Coordinator

UWL, a World Group company, is currently looking for a dedicated and detail-oriented person to join our family as a Customs Brokerage Import Coordinator to sit in our global headquarters in Rocky River, Ohio!

The Customs Brokerage Import Coordinator is responsible for preparation of Customs and Partner Government Agency entries for import cargo while establishing and maintaining positive relationships with both internal and external customers, vendors, and Government agencies. This position will help bring creative solutions and routing options to management and the customer.

Duties and Responsibilities :

  • Compile and prepare commercial regulatory documents for entry processing (7501, Release documents, 7512, PGA, etc.)
  • Track and trace shipments with carriers
  • ISF filings
  • Review and audit customs commercial documents
  • Invoice customers and provide excellent customer service
  • Dispatch Cargo
  • Maintain customer profiles and SOP's
  • Meet minimum productivity and established KPI goals as well as compliance standards
  • Other duties as assigned
  • Escalate uncommon, complex issues to the next level manager for resolution when necessary

Education and Experience :

  • High School Diploma or GED required
  • Bachelor's degree preferred
  • Exhibit attention to detail, commitment, professionalism, and sense of urgency
  • Ability to work in a fast-paced environment and remain well-organized
  • Intermediate computer skills required including Microsoft Office Suite and Outlook
  • Ability to excel in a team environment
  • Must have the ability to prioritize with well-developed multi-tasking skills

    • Physical Requirements :

  • The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations.
  • Must be able to remain in a stationary position for extended periods of time
  • Must be able to constantly operate a computer and other office equipment

    • Benefits / Perks :

  • Competitive compensation
  • Comprehensive Benefits package : Medical, Prescription, Dental, Vision; Life, AD&D, & Disability insurance; Employee Assistance Program; Financial planning
  • 401(k) plan with up to 6% company match
  • Paid Time Off
  • Flexible work arrangements
  • Internal Mobility & professional development opportunities
  • Tuition assistance
  • Bonus Eligibility

    • Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Import Coordinator • Rocky River, OH, US