Restaurant General Manager

We are looking for a Restaurant General Managers who models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence. Popeyes Restaurant General Managers invest their time in developing servant leaders; creating memorable experiences; being a brand champion; managing administration; and maintaining the facility. Popeyes Restaurant General Managers consistently keep our brand promises, inspire their teams and deliver great results.

Essential Functions

· Develop Servant Leaders-Puts your people and restaurant first-not yourself

· Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back to Popeyes

· Brand Champion-Serve as the face and voice of the brand in the restaurant and community

· Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

· Maintain facility-Ensures the restaurant is a safe, sanitary and appealing place for everyone

Responsibilities

· Shows compassion, care and concern for the team through behaviors, actions and decisions

· Engages the team in regular one on one meetings and performance management discussions

· Creates the right environment and sets the team up for success by providing ongoing communication and the tolls to get the job done

· Coaches and motivates the Assistant Managers and the team

· Recruits and develops talent

· Demonstrates commitment to goals and inspires others to deliver superior performance

· Serve as a role model to create memorable guest experiences

· Sets clear expectations and holds team accountable for delivering brand service behaviors

· Takes actions to solve and celebrate guest feedback

· Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

· Serves as the local representative of Popeyes to the community by sponsoring or participating in events

· Builds and leverages community relationships to drive business and maximize catering program opportunities in the community

· Champions and implements company-wide promotions, product launches and product samplings

· Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met

· Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs

· Reviews inventory efficiencies to create product orders

· Controls food and equipment inventory, conducts daily and weekly inventory counts, keep records and monitors food cost

· Creates, communicates, implements and follows up on operations and financial action plans

· Analyzes sales and labor during and after each shift; makes adjustments to labor as needed

· Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

· Monitors and maintains compliance with health, safety, cleanliness, security and fire standards and regulations

· Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment