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Quality Control Specialist - Austin
Quality Control Specialist - AustinAdvocate Construction • Austin, TX, US
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Quality Control Specialist - Austin

Quality Control Specialist - Austin

Advocate Construction • Austin, TX, US
30+ days ago
Job type
  • Full-time
Job description

At Advocate Construction, we care about our employees and offer a dynamic company culture centered around our employees and our communities in which we live and serve. In addition, we provide ample opportunity for career advancement and continued training and knowledge sharing within our Construction Department.

Our associates have the amazing opportunity to grow personally and professionally, contribute to the success of our dynamic organization, and to serve others in a manner that exceeds their expectations.

We're looking for talented, hard-working individuals to join our team as a  Quality Control Specialist

Your success will support Advocate's march towards our goal - to become a Fortune 500 Company and the leader in the residential and commercial roofing space.

Key Responsibilities

Customer-Facing Duties

  • Conduct on-site investigations and address customer concerns.
  • Serve as the "face of construction" when requested by Sales or other internal teams.
  • Diagnose field issues and collaborate with stakeholders to implement corrective actions.
  • Self-perform minor repairs when feasible to streamline resolution.

Repair & Documentation

  • Create detailed work orders with step-by-step repair instructions and material lists.
  • Ensure documentation is clear, actionable, and contractor-ready.
  • Perform and document minor fixes in the field when appropriate.
  • Internal Collaboration

  • Attend virtual meetings to communicate findings and support planning.
  • Respond promptly to internal and job-related communications.
  • Provide timely updates, risk alerts, and follow-up insights.
  • Field Ownership & Accountability

  • Uphold company standards and professionalism on every job site.
  • Act as the primary communicator between field conditions and the office team.
  • Escalate safety or timeline-impacting issues with urgency and clarity.
  • What We're Looking For

  • Experience in residential construction, roofing, siding, and gutters..
  • Strong diagnostic and problem-solving skills.
  • Excellent communication and documentation abilities.
  • Technically sound, and able to perform repairs in roofing & siding
  • Great customer service skills
  • Requirements :

  • Valid Driver's License with a clean driving record
  • Ability to work 40 hours a week; Monday through Friday during specified hours; some overtime may be needed
  • High school diploma or equivalent
  • Excellent customer service skills
  • Ability to lift 45 lbs
  • Attention to detail with excellent communication and interpersonal skills.
  • Ability to work outside and continuously stand / walk for extended periods of time
  • Ability to work independently and confidently
  • The Benefits

    Customizable medical, dental, vision, life, and long-term disability insurance plans to suit your needs

    Comprehensive 401(k) retirement plan, generously matched by Advocate Construction

    Employee Assistance Program

    Abundant paid time off

    9 paid holidays per year

    Monthly communication stipend

    Year-round team-building events and social outings

    Company Truck Program

    Performance-based incentive trips

    Referral trips

    Robust technology and tools to help you thrive in your role

    Annual sales training and development programs

    Career path growth / leadership opportunities

    Opportunities to volunteer and give back to causes that are important to you through our Advocate Cares program. Advocate will also match up to a $2,500 donation per employee each year

    Advocate Construction is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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    Quality Control Specialist • Austin, TX, US

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