Director of Podcast Subscription and Memberships

Company Description

The Frequency Network blends innovation, creativity, and community to transform the media landscape, addressing its fast-paced evolution. We empower creators across various platforms, including audio, video, print, events, merchandise, and intellectual property, providing tools to help them connect and thrive. Proudly brought to you by Massif & Kroo, we are committed to reimagining how media is created and consumed.

Role Description

This is a full-time (hybrid) role located in Washington, DC, for a Director of Podcast Subscription and Memberships. The role entails designing and implementing membership development strategies and fostering relationships with subscribers and creators. Responsibilities include developing subscription plans, managing budgets, optimizing sales strategies, and ensuring premium customer service experiences. The candidate will lead initiatives to grow and retain the network's subscriber and membership base.

Qualifications

• Membership Development and Sales : Experience in developing and scaling subscription models, membership programs, and driving growth through targeted sales efforts.
• Exceptional Communication and Customer Service : Strong skills in engaging with subscribers and addressing their needs, while maintaining clear and effective communication across teams and with stakeholders.
• Budgeting and Financial Management : Proven ability to create, manage, and analyze budgets to meet financial goals and drive sustainable growth.
• Leadership and Strategic Planning : Ability to oversee teams, set clear goals, and devise strategies to increase subscriber engagement and retention.
• Familiarity with the podcast industry, digital media trends, and audience engagement tools is a plus.

WHAT YOU’LL DO

Strategy & Ownership

Platform & Product

Growth & Marketing

Analytics & Reporting

Community & Experiences

Internal Leadership

WHAT YOU’LL BRING

WHERE YOU’LL WORK

This is a remote-friendly role with core collaboration hours in U.S. Eastern time. Occasional travel for live recordings, events, and team working sessions may be required.

WHY MASSIF & KROO / THE FREQUENCY NETWORK

OUR COMMITMENT

Massif & Kroo is building a company where the people behind the mic and the people behind the scenes reflect the audiences we serve. We care more about competence, integrity, and bias for action than “perfect” career paths. If your experience is non-linear but you can show how you’ve grown and shipped things that worked, you’ll be taken seriously here.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COMPENSATION

This is a full-time role with a base salary plus performance incentives tied to subscription growth and retention. Exact compensation will depend on experience, scope, and geography, and will be discussed early in the process.

#J-18808-Ljbffr