Client Job ID: 7720
Required Education:
•HS Diploma or GED
Required Qualifications:
• Detail-oriented and able to provide systematic reporting
• Experience working with inventory systems – and the detailed data required to accurately leverage those systems
• Excellent communication –both written and verbal – as well as relationship-building skills.
• Positive attitude and ability/comfort working in ambiguity with little oversight. Strong problem-solving capabilities and analytical skills.
• Interest in learning more about new and evolving technologies
• Ability to lift/move pallets and packages of 25 lbs.
Preferred Qualifications:
• Technical degree
• Experience working in a corporate environment
• ServiceNow, Excel and SharePoint experience
This team provides facilities with non-retail hardware fulfillment/hardware depot services related to Tech devices across multiple technology platforms (e.g. Point of Sale, Mobility, Cameras). This position will be responsible for fulfilling hardware requests related to broken hardware within the company facilities.
Responsibilities:
• Stocking, picking, tracking, configuring, and shipping hardware.
• Detailed inventory management and warranty processing.
• This role requires a high attention to detail as well as a general understanding or desire to learn the intricacies of the hardware that HQ Depot supports.
• The role may work directly with store contacts in order to understand impact to the end user, so ability to clearly communicate – both verbal and written – and build excellent business relationships quickly is essential.
• This role must be flexible enough to provide whatever services are needed in any given day. The below is an example of how time could be spent:
o 60% fulfillment of hardware incidents (picking and shipment of hardware)
o 25% inventory tracking and reconciliation
o 15% configuration/application of firmware
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**