Sr. Research Data Technology Consultant - REDCap, CMTS and EPIC

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Job Description Summary :

The Senior Consultant, Research Data and Technology, will develop and lead specialized technical data and technology activities for systems being used by OhioHealth Research Institute (OHRI) and OhioHealth. This position demonstrates advanced skills and knowledge along with the ability to support, guide, train or lead project team members and colleagues for the effective use of data and technology platforms and applications such as Research Electronic Data Capture tool (REDCap), research use in the Electronic Medical Record (EMR), the enterprise Clinical Trial Management System (CTMS) and / or other databases / applications and also serves as a liaison for Information Technology (IT) and / or Information Security (IS) requests. Under limited supervision, performs responsible and professional work involved in planning, managing, and directing operations for the systems / applications utilized by OHRI and the OH system.

In addition, this position contributes to the development of new processes, procedures tools, and training to enhance program activities and conducts quality assurance / quality control checks of the work of others. This position serves as a formal and informal leader of multidisciplinary teams establishing and maintaining communications with Investigator, project teams, sponsor, and others.

Responsibilities And Duties :

Serving as the Application / Platform Administrator for the systems (see below) - 40%

Reporting, Compliance & Data Integrity Needs - 30%

Create and maintain accurate simple and complex reports, spreadsheets, graphs and presentations, to analyze and report various financial, quality and service information as requested.

Audits & systems data clean-up.

Troubleshoot and resolve systems data issues

Training - 10% :  Determine, develop materials and implement training for foundation staff for annual Team retreat, new associates and ongoing training needs.

Other duties as assigned - 20%

Application / Platform Administrator

Lead OhioHealth and OHRI associates as well as external collaborators to facilitate effective and compliant use of applications such as REDCap, EPIC, CTMS and / or other databases for research, QI, and / or administrative projects.

Oversee and lead the development, implementation, maintenance and documentation of software systems or applications, vendor-supplied programs, programs with users and vendors.

Collaborate with developers and end-users to ensure that application functionality meets client needs. Test solutions, problem-solve issues and coordinate enhancements. Gather business requirements; creating functional specifications; and identifying, documenting and resolving design issues.

Oversee team to complete system validation of new releases.

Provide oversight of user education on capabilities, limitations, best practices, and compliant procedures for using applications.

Provide oversight to maintain application access, use, and training instructions on the OHRI web site and update as appropriate. Supports and analyzes metrics integration and execution for optimal results.  Plan and communicate readiness plan.

Serve as an escalation point for the most challenging support issues. Contact vendor or external individuals to resolve issues.

Oversee the building of studies, databases, survey instruments, data collection tools, and other resources for conducting research, QI, and administrative projects.

Employ best practices for data integrity, confidentiality, and HIPAA compliance.

Regularly participate and lead external administrator user group activities and meetings.

Coordinate with OhioHealth Information Services on server upgrades and issues to ensure data integrity and minimize downtime; and manage database maintenance as directed.

Provide technical input on feasibility for projects involving information systems.

Recommend initiatives and process improvements to OHRI leadership to meet the needs of OHRI and use resources wisely to achieve maximum results.

Compliance

Manage and oversee security approach and standards for infrastructure and applications. Identify security risks and mitigation approaches, using internal and external sources as appropriate. Manage access to systems including activation and deactivation.

Manages testing and quality assurance process. Participate in audit preparedness activities for assigned studies / projects.

Responsible for managing documentation and reporting for applications and other technology-based projects to ensure compliance with internal SOPs, GCP guidelines, sponsor guidelines and current applicable regulatory regulations.

Lead risk assessments of technology-based research activities. Communicate concerns to OHRI leadership in a timely manner.

Comply with hospital, departmental policies, procedures and processes.

Minimum Qualifications :

Bachelor's Degree : Computer and Information Science

Additional Job Description :

Degree in computer science or related field, or related or equivalent combination of education, training and work experience in research. Strong verbal and written communication skills.

Ability and desire to provide exceptional customer service.

Demonstrated problem-solving abilities.

Strong computer skills, familiarity with database and information exchange technology.

Demonstrated experience working independently using initiative and good judgement with teams.

Ability to work effectively as part of a team.

Ability to learn complex policies and processes and to implement them independently in daily activities.

Applies critical thinking and creative problem-solving skills across a wide variety of software / application systems.

Minimum of 3 years of human subjects research experience required.

Proven track record of having successfully developed and / or managed at least one database.

Thorough knowledge of study design criteria, randomization processes, clinical and biomedical terms used in research studies and scientific and medical concepts and terminology.

Thorough knowledge of clinical trial management operations.

Thorough knowledge of Federal and institutional confidentiality policies applicable to electronic databases containing protected health information and data collected specifically for research.

Demonstrates effective communication (written and verbal), the ability to effectively and accurately exchange, transmit, receive, and interpret ideas, information and needs with colleagues and research team members through appropriate communication methods.

SPECIALIZED KNOWLEDGE

Advanced knowledge of principles of database and applications management.

Working knowledge of quality improvement processes.

Well-developed organizational skills with attention to details. Documented people skills and professional communication ability.

Goal-oriented person who takes initiative, is self-motivated and a creative problem solver.

Proficiency in Excel and electronic data capture systems is required.

DESIRED ATTRIBUTES

Master’s degree in data management or related field.

Kind and Length of Experience - 4+ years of clinical research involvement.

Work Shift : Day

Scheduled Weekly Hours :

40

Department

Research Business Services

Join us!

• ... if your passion is to work in a caring environment
• ... if you believe that learning is a life-long process
• ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment