Manager, Product Management - Card Enterprise Platform Team

Manager, Product Management - Card Enterprise Platform Team

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About The Team

The Customer Success role within our Card Enterprise Platform team plays a pivotal role in driving product strategy and execution across our Financial Services (FS) line of business (LOB) at Capital One. The team engages directly with key stakeholders to deeply understand their use cases, pain points, and business priorities. They collaborate closely with cross-functional teams, including the three towers, to develop and maintain a strategic product roadmap that iteratively enable the LOB objectives.

The team is responsible for translating business needs into clear, actionable requirements, working hand-in-hand with engineering teams to ensure seamless execution of the roadmap. Our main goal here is building this joint roadmap and customer engagement across Capital One's FS LOB by ensuring constant transparency between our team and our internal customers so that everyone is aligned with our common goal.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management :

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

Preferred Qualifications

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at Capital One Careers website.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.