Merchandising Supervisor

Overview

Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessnessphysically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships.

Summary / Purpose of Position

This position's primary responsibility is to supervise all processes on the salesfloor to include greeting, assisting, and ringing customers transactions in a timely and accurate manner, putting out priced merchandise and maintaining a clean and organized salesfloor. Success is defined by creating a customer-friendly experience, in both what the customers sees and feels, through Christ-centered personal demonstration and leadership of the thrift store team.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure that all store employees and volunteers' behavior is in accordance with the philosophy and policies of Miracle Hill Ministries.
• Provide Christ-centered leadership that ensures all are treated with fairness, dignity, and respect.
• Cultivate a Christ-centered store environment, through exceptional service, promptly greeting, assisting, and thanking donors and customers.
• Effectively communicate and resolve any employee, donor, and customer concerns in a courteous and respectful manner.
• Ensure the timely processing and placement of incoming merchandise and go-backs on the salesfloor.
• Ensure the store appearance and merchandising layout is neat, clean, organized, customer friendly, and free from any hazards.
• Train thrift associates and volunteers to standard operating procedures; provide coaching and feedback.
• Ensure store funds are properly secured and accounted for and all cash handling procedures are followed.
• Work with a sense of purpose, setting the example for efficient and outstanding customer service.
• Assist in planning and preparing staff schedules; assign employees and volunteers to specific duties.
• Evaluate inventory needs; proactively order merchandise and store supplies from warehouse and vendors.
• Ensure compliance of all safety guidelines, timely correcting and reporting hazards, and incidents.
• Encourage spiritual growth of employees and volunteers; willingness to lead daily devotionals.
• Have a willingness to share the good news of Jesus Christ, give a personal testimony and pray with / for those served by the ministry.
• Perform any of the required job duties of a thrift associate or other duties assigned by the store manager.

Core Attributes & Expectations

Supervisory Responsibilities

Qualifications / Education / Certification

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Religious

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