Hospitality Professional

Job Description

Job Description

Objective :

A Hospitality Professional seeks to provide all guests with a “REMARK”able experience by doing their best to serve the guest or assisting someone that is serving a guest. We strive to offer fresh food at a fast pace while offering an amazing guest experience. A Hospitality Professional will treat all guest and fellow team members with Honor, Dignity, and Respect – All DAY, EVERYDAY

Vision : To be Atlanta’s best quick service restaurant by offering “REMARK”able food and “REMARK”able service.

Core Values : Contribute. Care. Be Proactive.

Deliverables :

Be Flexible

Guest First

Food Safety Mindset

Summary of Expectations :

• Be Flexible
• All team members are expected to work as part of a team that is focused on our Vision .
• All team members are trained on various aspects of the business and are expected to fulfill their assigned roles with a positive attitude.
• All team members are expected to ask questions if they are unsure how to complete an assigned task.
• Guest First
• All team members must understand that serving our guest is our number one priority.
• If team member is not serving a guest directly they should be serving a team member that is or getting ready to serve the next guest.
• Food Safety Mindset
• Food safety must be the number 1 priority.
• Personal hygiene (washing hands, hair pulled back, no nails, etc.) protocols must be followed at all times.
• We have to protect our guests. All questions in regards to allergens or ingredients must be directed to the manager on duty.
• Cleanliness is everyone’s responsibility. Everyone must do their part to maintain a safe working environment.

Compensation :

Compensation is determined on a case by case based on numerous factors such as experience, availability and flexibility. We offer a flexible schedule where team members can have pre-requested dates and times off. Team members are typically not required to work late nights during the week or late on Saturdays (unless there is a big event). Team members get Sundays off.