Client Relationship Representative (Universal Banker)

Overview

First Merchants Bank is seeking a Customer Relationship Representative to join our team! This full-time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience.

As part of this role you will

• Responding to customer requests for banking transactions.
• Answering customer inquiries and problems with solutions that meet the customer's current needs.
• Continually building customer loyalty and customer advocates.
• Contribute to overall banking center operation by :

Balance cash, daily transactions, vault and ATM.

Selling bank products, making customer referrals and other activities to support the goals.

Training, coaching, and guiding staff with operational and sales skills.

Qualifications

The following would be a plus

First Merchants offers the following

A little about us

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is : To enhance the financial wellness of the diverse communities we serve.

Our Mission is : To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team : "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Equal Opportunity

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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