Assistant Community Manager
We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.
Essential Duties and Responsibilities :
- Manage wait list for Tax Credit for potential residents
- Manage compliance, certification and recertification programs for LIHTC.
- Coordinate on-site data collections and processing of resident information
- Schedule resident recertification interviews and follow through to completion
- Insure proper calculation of income, assets, rent levels, etc
- Assist manager with accounts receivables and account payables
- Coordinate apartment inspections and create work request
- Assist residents with inquiries
- Maintain resident files in accordance with company policy & regulatory agency policy
- Assist office staff on other tasks, including collection of rents and social activities
- Assist with the several administrative and leasing tasks
- Perform other duties that may arise
Job Requirements :
2+ years of Property Management ExperienceTax Credit LIHTCExcellent and premiere customer service orientationBe able to perform job duties with limited oversight in a fast paced environmentExcellent verbal and written communication skillsAccounts receivable and collections experience2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designationsAttention to detail and ability to work independently on assignmentsProficient in Word, Excel, Outlook, One-Site Property Management Software and InternetPratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including :
Medical, Dental & VisionPaid Vacation & HolidaysPaid Personal / Sick LeaveCompany Paid Life InsuranceCompany Paid Short-Term and Long-Term Disability InsuranceSupplemental Life Insurance (self, spouse, child)Retirement Savings Plan with company matchCompany outings and eventsPratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer