Account Executive in Outsourcing

We are a leading provider of human-first, client-focused outsourcing solutions, dedicated to helping organizations scale efficiently by deploying global talent and building robust processes that enhance performance. Our partnerships span key functions including international team deployment, back-office services, specialized staffing, process development, and comprehensive reporting and metrics. We operate through a streamlined, phased engagement model that guides clients from initial Discovery and Strategy, through Recruitment and Process Development, to seamless Launch and ongoing Monitoring. With a strong global footprint featuring delivery hubs in Colombia, the Philippines, Ukraine, Malaysia, and Georgia, complemented by a solid U.S. presence, we collaborate with top-tier technology partners while upholding industry-leading security standards. Our commitment to quality, innovation, and a positive workplace culture has earned us widespread recognition, enabling us to deliver tailored, seamless solutions that align with our clients\' goals and cultures.

We are seeking an experienced Account Executive in BPO Solutions to join our Account Management / Sales - Growth team. This hybrid position operates on a Monday–Friday schedule from 9 : 00 AM to 5 : 00 PM Eastern Time, offering flexibility while ensuring alignment with our U.S.-based operations. In this senior-level role, you\'ll take ownership of the full sales cycle—from prospecting and qualification to negotiation and close—serving as a trusted advisor to mid-market and enterprise clients. You\'ll customize our outsourcing solutions to address their specific needs, focusing on measurable outcomes, ROI, and risk mitigation. Collaborating closely with internal stakeholders, you\'ll ensure smooth handoffs to delivery teams, contributing to long-term client success in a dynamic, growth-oriented environment.

Responsibilities

• Own the end-to-end sales pipeline : Identify and prospect potential clients, qualify leads through targeted outreach, develop internal champions within prospect organizations, manage multithreaded deals involving multiple stakeholders, and skillfully negotiate commercial terms to secure closures.
• Solution-sell our comprehensive portfolio : Assess prospect challenges and map them to our services, including international team deployment, back-office programs, specialized staffing, process design, and performance reporting / metrics, ensuring proposals are aligned with client objectives.
• Conduct thorough discovery sessions : Focus on uncovering key business needs, anchoring discussions on quantifiable outcomes, return on investment, and strategies for risk mitigation; collaborate with delivery leaders to craft compelling proposals, Statements of Work (SOWs), and customized solutions.
• Maintain disciplined forecasting and reporting : Track pipeline stages, deal amounts, and next steps with precision; provide weekly updates on pipeline health, progress toward goals, and any gaps, utilizing modern CRM tools to ensure accuracy and visibility.
• Foster cross-functional partnerships : Work closely with marketing teams on targeted campaigns, lead generation initiatives, and content strategies; coordinate with operations on scoping projects, developing staffing plans, and preparing for launches that adhere to our phased approach (Discovery, Recruitment / Process Development, and Launch / Monitoring).
• Represent the organization externally : Participate in industry conferences, webinars, outbound sequences, and executive briefings to build brand awareness and generate opportunities; engage in occasional travel as needed to support sales efforts and client relationships.

Qualifications

Compensation

This role offers a competitive base salary ranging from $65,000 to $85,000 annually, plus a robust commission structure designed to reward high performance and quota achievement in a competitive sales environment. Additional benefits may include comprehensive health coverage, retirement plans, professional development opportunities, and performance-based incentives to support your long-term success.

J-18808-Ljbffr