Talent.com
Aftermarket Support Engineer

Aftermarket Support Engineer

Atlas Copco Mafi-Trench Company LLCSanta Maria, CA, United States
2 days ago
Job type
  • Full-time
Job description

Aftermarket Support Engineer

Functional area : Service

Location : United States

City : Santa Maria CA

Company name :

Atlas Copco Mafi-Trench Company LLC

Date of posting : Jul 22, 2025

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Aftermarket Support Engineer

At Atlas Copco Mafi-Trench , you will be part of a dynamic team working in a collaborative engineering and production environment that fosters creativity and innovation. Your contributions will be vital in assisting divisional sales and service representatives, engineering, field service, and aftermarket personnel to provide outstanding support in an accurate and timely manner.

Your role as an Aftermarket Support Engineer will frequently expose you to complex issues requiring you to employ your creative problem-solving skills along with your knowledge and experience. You will play a crucial part in supporting ongoing field activities and suggesting courses of action that minimize both technical and commercial risk to the company, thus ensuring our quality standards and customer satisfaction are upheld.

Compensation and Benefits

The compensation package offered will depend on the skill level of the individual applicant. The salary range for an Aftermarket Support Engineer / Senior Aftermarket Support Engineer is approximately $94,265.60 - $162.427.20 annually, paid bi-weekly. In addition, Atlas Copco offers industry-leading benefits including health care, a 401K savings plan, paid holidays, vacation days, sick time, parental leave, tuition assistance, a referral bonus, and an employee assistance program. Eligibility requirements apply. #LI-Hybrid

Your Responsibilities Include :

  • Receiving, tracking, and investigating reported problems from internal and external stakeholders.
  • Coaching field personnel and internal management on the best courses of action to address challenges.
  • Making recommendations for product improvements based on valuable field feedback.
  • Supporting Root Cause Failure Analysis (RCFA) investigations of field failures and issues.
  • Developing and delivering technical training materials for both Atlas Copco employees and customers.
  • Collaborating with various departments to gather necessary support from internal subject matter experts and vendors.

What You Will Learn :

  • How to track and resolve technical support requests through the CRM Ticket system.
  • Applying logical and structured troubleshooting methods to explore potential causes for issues and establish confidence in the technical solution for resolution.
  • Supporting both technical and, if required, commercial negotiations.
  • Providing direct customer support when required, which may include domestic or international travel.
  • Gaining a deep technical understanding of the performance, mechanical, and electrical features of turbomachinery products.
  • Measuring Success :

  • Responsiveness to technical support requests and concerns.
  • Resolution of customer satisfaction issues and fostering long-term sustainable relationships.
  • Efficient follow-up and tracking of multiple simultaneous issues.
  • Exercising effective self-management and making informed technical decisions with limited input.
  • Success in continuous improvement projects.
  • Working collaboratively with team members and other departments to achieve shared goals.
  • Expectations :

  • A BS degree (or equivalent experience) in Mechanical Engineering, Electrical Engineering, or a related field.
  • Excellence in interpersonal relationships, including transparent communication, teamwork, and a positive attitude.
  • Effective communication and collaboration skills to work with internal team members and across international locations.
  • Capacity to manage multiple key customers, projects, and daily tasks efficiently.
  • Willingness to travel nationally and internationally as required.
  • General customer service skills, including patience, empathy, and the ability to address the needs of both customers and internal stakeholders.
  • About Your Team :

    This role reports to the Aftermarket Applications Manager, and you will work as part of a dynamic team to help achieve departmental and company goals. Atlas Copco Mafi-Trench is situated on the beautiful Central Coast of California and specializes in manufacturing a wide range of Turbo Expanders and equipment that support sustainable resources. Our facility is a California Certified Green Business and has initiated the Think GREEN Initiative to significantly reduce landfill impact and carbon footprint.

    At Atlas Copco Mafi-Trench, we are passionate about attracting talented individuals who are lifelong learners and natural problem solvers. Join us, and help us make a difference to our clients, people, and planet.

    Diverse by nature and inclusive by choice

    Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

    Atlas Copco Mafi-Trench Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Atlas Copco Mafi-Trench Company is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at acmtc.recruiter@us.atlascopco.com

    Unsolicited resumes

    ACMTC does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

    #UTB

    Create a job alert for this search

    Engineer Aftermarket • Santa Maria, CA, United States

    Related jobs
    • Promoted
    Caregiver / Direct Support Professional / DSP - PT

    Caregiver / Direct Support Professional / DSP - PT

    BrightSpring Health ServicesArroyo Grande, CA, United States
    Part-time
    Caregiver / Direct Support Professional / DSP - PT.ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Livin...Show moreLast updated: 20 days ago
    • Promoted
    Aftermarket Support Engineer

    Aftermarket Support Engineer

    Atlas CopcoSanta Maria, CA, United States
    Full-time
    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest techno...Show moreLast updated: 4 days ago
    • Promoted
    Seasonal Support Driver - Utilize your own vehicle (SAN LUIS OBISPO)

    Seasonal Support Driver - Utilize your own vehicle (SAN LUIS OBISPO)

    United Parcel ServiceSan Luis Obispo, CA, US
    Part-time +1
    As a seasonal support driver (SSD), youll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so youll need to enjoy fast-p...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Master Scheduler

    Master Scheduler

    California StaffingSan Luis Obispo, CA, US
    Full-time
    ESAero is seeking an experienced Master Scheduler to join our team in San Luis Obispo, CA.This position will manage and oversee the low-rate initial production of aerospace components and systems, ...Show moreLast updated: 13 hours ago
    • Promoted
    Dispatcher I

    Dispatcher I

    California StaffingGrover Beach, CA, US
    Full-time
    We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions.Our integrated, s...Show moreLast updated: 1 day ago
    • Promoted
    Sales and Business Development Director Semiconductor and Photonics Components for AI and Data Center Networking

    Sales and Business Development Director Semiconductor and Photonics Components for AI and Data Center Networking

    InfineraLompoc, CA, US
    Full-time +1
    Sales And Business Development Director Semiconductor And Photonics Components For Ai And Data Center Networking.We are seeking an experienced Sales Director to lead our efforts in selling Silicon...Show moreLast updated: 30+ days ago
    • Promoted
    (8333) Solvang : Customer Service Rep

    (8333) Solvang : Customer Service Rep

    Domino's PizzaSolvang, CA, US
    Full-time
    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day ...Show moreLast updated: 30+ days ago
    • Promoted
    Caregiver / Direct Support Professional / DSP FT / 5000 Sign On

    Caregiver / Direct Support Professional / DSP FT / 5000 Sign On

    BrightSpring Health ServicesArroyo Grande, CA, United States
    Full-time
    Caregiver / Direct Support Professional / DSP FT / 5000 Sign On.We are offering a $5000 Sign-On-Bonus! The bonus details are as follows : . ResCare Community Living - Direct Support Professional.Thank...Show moreLast updated: 5 days ago
    • Promoted
    Gynecologist

    Gynecologist

    Elite365Pismo Beach, CA, United States
    Full-time
    We are seeking Board-Certified / Board-Eligible OB / GYNs to join our growing team.We currently have three openings due to expansion of services. Clinic + scheduled procedures + deliveries.Base salary $...Show moreLast updated: 29 days ago
    • Promoted
    (8333) Solvang : Assistant Manager and Shift Runners

    (8333) Solvang : Assistant Manager and Shift Runners

    Domino's PizzaSolvang, CA, US
    Full-time
    Assistant Manager And Shift Runners.No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas...Show moreLast updated: 30+ days ago
    • Promoted
    Information System Security Engineer (ISSE)

    Information System Security Engineer (ISSE)

    Govcio LLCVSFB, CA, US
    Full-time
    GovCIO is currently hiring for an Information System Security Engineer (ISSE) to support the 2ROPS accreditation process for small classified mobile systems to renew the current Authority to Operat...Show moreLast updated: 1 day ago
    • Promoted
    Emergency Response Paramedic

    Emergency Response Paramedic

    AMRBuellton, CA, United States
    Full-time
    IGN ON BONUS for external full-time Paramedic new hires!.We welcome applicants from across Santa Barbara County and surrounding areas, including Buellton, Santa Barbara, Goleta, Carpinteria, Lompoc...Show moreLast updated: 30+ days ago
    • Promoted
    Electrical Engineering Drafter

    Electrical Engineering Drafter

    CSGSan Luis Obispo, CA, United States
    Full-time
    Are you an Electrical Drafter who thrives on precision, collaboration, and bringing complex designs to life? This is an opportunity to join an innovative engineering team at the forefront of autono...Show moreLast updated: 21 days ago
    • Promoted
    Marine Interdiction Agent

    Marine Interdiction Agent

    U.S. Customs and Border ProtectionLompoc, CA, United States
    Full-time
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement worki...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionSolvang, CA, United States
    Full-time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show moreLast updated: 30+ days ago
    • Promoted
    Desktop Support Specialist

    Desktop Support Specialist

    Zone 5 TechnologiesSan Luis Obispo, CA, United States
    Full-time
    At Zone 5 Technologies, we're redefining what's possible in unmanned aircraft systems.Our team of engineers and innovators is developing cutting-edge autonomous solutions that push the boundaries o...Show moreLast updated: 2 days ago
    • Promoted
    (8333) Solvan : Delivery Driver

    (8333) Solvan : Delivery Driver

    Domino's PizzaSolvang, CA, US
    Full-time +1
    Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we ...Show moreLast updated: 30+ days ago
    • Promoted
    Caregiver / Direct Support Professional - 5K Sign On!

    Caregiver / Direct Support Professional - 5K Sign On!

    BrightSpring Health ServicesSan Luis Obispo, CA, United States
    Full-time
    Caregiver / Direct Support Professional - 5K Sign On!.We are offering a $5000 Sign-On-Bonus! The bonus details are as follows : . ResCare Community Living - Direct Support Professional.Thank you for r...Show moreLast updated: 3 days ago