Job Description
Job Description
Joseph Auto Group
Full-Time | Automotive | Service Advisor
What We’re Looking For :
Joseph Auto Group is hiring a dedicated and experienced Service Advisor / Consultant to support the daily operations of our high-performing Service Department .
If you’re experienced in Automotive Service Operations and Customer Service and want to grow with a respected and family-owned dealership group then we’d love to hear from you.
We Offer :
- Base salary + monthly sales commission + multiple bonus opportunities
- Medical, Dental, and Vision Insurance
- 401(k) with Employer Match
- Paid Vacation & Holidays
- Employee Discounts on vehicles, service, and parts
- Quick onboarding and paid training
- 5-6 day work week – rotating Saturdays with 8 : 00am-12 : 00pm hours - closed on Sundays
- Career growth and internal advancement opportunities
Responsibilities :
Greet Customers promptly and courteouslyAnswer incoming Service calls, schedule appointmentsWrite informative and accurate work orders, including authorizations for maintenance and repairs.Use Reynolds&Reynolds Ignite and DealerLogix to track and manage estimates and repairsCommunicate effectively with customers, technicians, co-advisors, other dealership employees / departmentsProvide accurate estimates and recommendationsFollow repair process and keep customer updated throughout the service visitExcellent and consistent communication is a MUST!Qualifications :
2+ years of experience as Service Consultant or Customer Service RepresentativeLuxury car line experience preferred, not requiredReynolds & Reynolds Ignite experience is a plusExcellent customer service, communication, and organizational skillsHigh attention to detail with a focus on safety and qualityValid driver’s license and clean driving recordAbout Joseph Auto Group :
With over 20 locations and 17 top automotive brands, Joseph Auto Group is one of the leading dealership groups in the Cincinnati and Northern Kentucky region. Family-owned and community-driven, we’re committed to excellence and growing leaders from within. Apply now to take the next step in your Service Advisor career with a company that values its people.
Joseph Auto Group is an Equal Opportunity Employer.