Senior Customer Success Manager

Senior Customer Success Manager

Join the Future of Healthcare Recruitment at Vivian Health

Vivian Health's mission is to transform healthcare hiring by empowering every healthcare professional to find their perfect job faster and easier than ever before. As the largest healthcare jobs marketplace, we support over 2 million clinicians in finding their next career opportunities. Our AI-driven platform also enhances process efficiencies for staffing agencies and healthcare employers, significantly reducing time to hire. Vivian Health is backed by world-class investors, including Thoma Bravo and IAC, with over $75 million in capital raised. Our accolades include BuiltIn's awards for "Fully Remote Best Startup," "Fully Remote Best Places to Work," and "U.S. Best Startups to Work For" in 2024.

When you join our team, you'll have the opportunity to :

• Drive real, measurable impact in the healthcare industry
• Build meaningful relationships with healthcare staffing agencies and help them achieve success
• Grow your career with a high-performing, collaborative team in a remote-first environment

About the role :

We're looking for an experienced Senior Customer Success Manager to serve as a strategic partner and trusted advisor for our staffing agency clients. This role offers the opportunity to work with high-growth accounts, drive revenue expansion, and shape the future of customer success at Vivian Health. This is a senior-level position that includes the potential to grow. We're looking for someone who can think strategically, act decisively, and lead with empathy.

You will have the opportunity to :

Who you are :

A strategic thinker and relationship builder who thrives in an evolving, start-up environment. You have a proven track record of success in customer success or account management and are ready to take your career to the next level. Qualifications :

Bonus points for :

What we provide (Benefits & Perks) :

The range for this position is $80,000 - $100,000 yearly base salary, with additional commission opportunities from $30,000 - $45,000 annually. This is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.

At Vivian Health, we offer a competitive compensation package, with benefits including :