Customer Service Representative - Associate

Job Description

Job Description

Salary : $15.00 - $17.53 DOE

Customer Service Representative Associate

Are you ready to start your career in banking? Viking Bank is looking for a friendly, detail-oriented individual to join our team as aCustomer Service Representative Associate. In this entry-level role, youll be the first point of contact for customers, assisting with everyday banking transactions such as deposits, withdrawals, and account inquiries. As a CSR at Viking Bank, youll be the trusted face our customers rely on - helping them navigate their financial needs with thoughtful attention, accuracy, and a personal touch.

How Youll Make a Difference The Viking Way

• Serve with heart

Greet every customer with warmth and professionalism, making them feel welcome and valued from the moment they arrive.

Process deposits, withdrawals, loan payments, and transfers accurately and efficiently - because every detail matters when it comes to our customers finances.

Balance your cash drawer daily, issue cashiers checks, and assist with debit card and check orders - all while keeping your workspace secure and organized.

Answer questions, resolve concerns, and connect customers with the right team members for more complex needs -always with patience and a helpful spirit.

Follow all policies and procedures to ensure customer privacy, verify identities, and uphold the highest standards of compliance and security.

Listen closely and recognize when a customer could benefit from additional products or services - offering thoughtful solutions that support their financial journey.

Join us and be part of a team thats truly Invested in your Journey!

What We Offer :

Viking Bank is an Equal Opportunity Employer.

Were committed to a workplace where everyones journey matters.