The Director of Guest Services is responsible for overseeing all aspects of guest services to ensure exceptional guest satisfaction.
This position combines hands-on guest interaction with team management and administrative responsibilities, requiring a proactive, outgoing leader adept at problem-solving and maintaining brand standards.
We seek highly motivated leaders with expertise in effective and efficient hotel operations.
Our ideal candidates should demonstrate a passion for the hospitality industry that will attract and inspire our team members to create an exceptional guest experience.
If you are seeking an exciting career with unlimited growth and opportunities
Benefits :
Responsibilities :
Requirements :
Note : Duties may adapt to meet evolving business needs.
All offers are contingent on background checks and drug screening.
Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Hotel Front Desk • Charlotte, NC, US