Job Description
Job Description
Front Desk Service Agent – Be the Face of Our Team!.What You’ll Do :
- Greet guests with warmth and professionalism — first impressions matter!
- Answer phones, emails, and inquiries with a smile.
- Check-in / check-out guests / manage reservations.
- Provide quick, accurate information about our services, policies, and amenities.
- Collaborate with other departments to ensure a seamless guest experience.
- Handle payments and maintain organized records.
- Keep the lobby / front area tidy, welcoming, and stress-free.
What We Offer :
Competitive pay with opportunities for bonuses or performance incentives.Career growth – we love to promote from within!Flexible scheduling options to support work-life balance.Comprehensive training so you feel confident from day one.A supportive team culture where your ideas and energy are valued.Benefits : Hotel discounts, 401K, Medical, Dental, Vision Insurance, PTO.Who You Are :
Friendly, approachable, and genuinely enjoys helping people.Organized and detail-oriented — you can juggle multiple tasks with ease.Tech-savvy enough to learn scheduling or booking systems quickly.A clear communicator, both in person and over the phone / email.Reliable, punctual, and eager to contribute to a positive team environment.Experience in hospitality, customer service, or office reception is a plus (but we’re happy to train the right person!).Why Join Us?
Here, you’re more than a Front Desk Agent — you’re the heart of our guest experience. Every day, you’ll meet new people, solve new challenges, and help create moments that matter. If you want a job that’s more than just “clocking in and out,” this is it.