Commercial Lines Manager - Small Business Unit

Ready to take the lead in a fast-paced environment? We need a Commercial Lines Manager for our thriving Small Business Unit . If you're a Commercial Lines expert passionate about efficiency, technology, and high-volume operations, this leadership role is your next move.

Your Role : You'll be essential to our success, overseeing the department's large volume of small commercial accounts and relentlessly optimizing our workflows for peak efficiency. You will partner with leadership to scale operations, drive growth, and ensure a seamless client journey for every small business. This position is about leading the charge, building a productive team, and executing high-impact strategies.

What You'll Do :

Manage and service the large, diverse portfolio of small business clients, focusing on renewal efficiency and policy accuracy.

Innovate new workflows and procedures for superior efficiency and scalability.

Collaborate with the Director to manage daily operations of the small commercial team.

Identify and capture new business and cross-selling opportunities within the small business segment.

Ensure the team meets and exceeds agency goals for production and retention.

Focus on delivering a fast, accurate, and standout client service experience.

Analyze monthly reports to measure progress, identify bottlenecks, and drive continuous improvement.

Nurture strong relationships with our Small Business and BOP (Business Owner Policy) carrier partners .

Lead and mentor your team, creating a positive, results-driven work environment.

Train staff on our management systems and processing protocols.

Contribute to hiring and staff evaluations.

What We Need From You :

5+ years of Commercial Lines experience, with significant exposure to small business / BOP coverage.

An active MA P&C License.

Experience with Applied Epic is a big plus.

You're a proactive problem-solver with a strong focus on systems and process improvement.

You're organized, accountable, and a great communicator.

A team player through and through.

The Perks :

A supportive, collaborative team that values fresh ideas.

Work-life balance is a priority, with a hybrid schedule option.

Comprehensive benefits, including a 401(k), health, dental, vision, and generous PTO.

If this sounds like your next move, I'd love to chat.

My name is Brandon Womack and I am hiring for this position. I look forward to hearing from you and discussing your career aspirations! This call is 100% CONFIDENTIAL.

Brandon Womack g pac

Search Consultant- Insurance Division

(605) 800-4384 brandon.womack@gogpac.com

Insurance Agencies Owners or Hiring Authorities : If your team needs any position filled, we can also assist in presenting qualified talent. Please reach out for a consultation today!

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.