Partner Success Manager

CommuniCare Advantage  is currently recruiting a  Partner Success Manager   for our Medicare Advantage health plan.

Key responsibilities :

• Foster trusted and productive relationships with partners to drive loyalty and growth in your market
• Maintain consistent contact with current and future partners via site visits, emails, phone calls, etc.
• Troubleshoot barriers and challenges that partners encounter that inhibit growth and member retention
• Deliver on tailored engagement strategies for partners to address their concerns and deepen their engagement
• Participate in sales, member advocacy, and cross functional meetings to discuss market updates, relationship successes, and challenges
• Collaborate with leadership to develop market strategy and implementation plans to increase awareness and drive productive relationships
• Develop a strong understanding of Communicare Advantage’s care model and how it adds value to senior communities and their residents
• Effectively communicate Communicare Advantage’s value proposition
• Determine ways Communicare Advantage can align with and support partner goals
• Develop and maintain trust with key stakeholders, both internal and external
• Partner with Communicare Advantage’s marketing team on collateral development and partner education material
• Collaborate with sales and member advocacy to organize educational events and activities that engage partners
• Keep informed on industry trends, market dynamics, and competitor activity

Background & Requirements :