Care Manager

Job Description

Job Description

JOB TITLE : Care Manager

REPORTS TO : Care Manager Supervisor

TYPE OF POSITION : Full time

LAST UPDATED : September 2025

EXPECTATION FOR ALL EMPLOYEES :

Embrace the mission, philosophy, and values of Hudson Partnership CMO and be personally committed to work in accordance with System of Care values and principles.

POSITION OVERVIEW :

This position is based on the treatment philosophy of working with families in a strength-based wrap-around model, and the belief that children are usually best served in their homes and community using natural supports and defining their own vision. A Care Manager coordinates the assessment, planning and treatment of services for moderately / severely emotionally disturbed children and their families.

• Receive and review referral information and all existing assessments prior to the coordination of the initial team meeting and then initiate the case file.
• Meet with the child and family within an established timeframe to gather additional information, orient the family to the Individualized Service Plan process and wraparound philosophy, establish a positive relationship, and identify additional team members.
• Coordinate the scheduling of all team meetings and participate in the formulation of a culturally sensitive Individualized Service Plan according to established standards and within established timeframes.
• Complete the Individualized Service Plan within established timeframe and update as per standards in order to support timely submission to the Contracted Systems Administration for authorization of services.
• Link the family to formal and informal services as identified in the Individualized Service Plan. Ensure there are no gaps in formal services and review with the Supervisor.
• Ensure the implementation of the crisis management plan and make timely necessary revisions.
• Document all contact, intervention, and status updates in the case record according to established standards.
• Provide scheduled on-call crisis management coverage.
• Create contact list when going out on paid time off and provide to Care Manager supervisor.
• Monitor wraparound service providers to verify provision of authorized services to receive feedback regarding progress toward goals, and to support positive collaboration.
• Meet with the Care Manager Supervisor for weekly supervision.
• Attend educational training courses to maintain Care Manager Certification and Strength and Needs Certification active.
• Demonstrate professionalism and sensitivity when interacting with child / family and co-workers.
• Maintain appropriate levels of confidentiality and follow HIPAA compliance.
• Performs other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EDUCATION / EXPERIENCE :

REQUIRED SKILLS / ABILITIES :

PHYSICAL REQUIREMENTS :

BENEFITS AND PERKS :