Director, Net Patient Revenue Analytics
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose :
- Customer Obsession : Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas : Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence : Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity :
CAREER OPPORTUNITY OFFERINGS :
Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer AdvancementThis position pays between $110,600 - $141,300 based on experienceAs the Director, Net Patient Revenue Analytics you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possibilities in healthcare. The Director, Net Patient Revenue Analytics, is accountable for leveraging data-driven intelligence to drive operational excellence across Ensemble Health Partners. This role oversees developing, implementing, and maintaining various data and analytic solutions in a customer-friendly manner. The successful candidate will assist the SVP, Finance & Business Development in developing and implementing a comprehensive analytics solution to monitor net patient revenue across our portfolio. As a key leadership role in all aspects of net patient revenue analytics, the Director is accountable for project completion to senior leadership, sets operational priorities / objectives, and is responsible for tactical / strategic analytic efforts. The role requires a strong background in healthcare analytics, demonstrated commitment to improving net patient revenue, proven experience driving operational efficiency, and the leadership capabilities to hire and lead a team of talented professionals to continuously advance Ensemble Health Partner's position as an analytics leader in healthcare.
Job Responsibilities include, but are not limited to :
Leadership Decision Making : Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.Coaching & Building Talent : Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.Delegation : Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.Leading Teams : Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.Executive Communication : Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others' attention.Program / Project Management : Demonstrates high accountability and responsibility for projects and programs from inception through completion / implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.Directs the creation of data-driven solutions (dashboards and reporting tools) to strengthen enterprise analytics; evaluates market trends and competitive analytics to inform organizational decision-making.Directs the advancement and implementation of analytics and AI solutions to measure, monitor, and benchmark net patient revenue performance across the enterprise; provides strategic leadership in establishing key performance metrics.Serves as a strategic partner to senior executives and operational leaders to align data, analytics, and AI capabilities to organizational priorities.Provides consultative leadership to operational executives, facilitating data-driven decisions and operational excellence; serves as a trusted advisor on analytics strategy and implementation across the organization.Establish cross-functional partnerships and collaborations to ensure analytics solutions address complex business needs; oversee integration of diverse data sources to create comprehensive insights and drive meaningful outcomes.Liaise with clients and their financial staff to effectively ingest and analyze data, ensuring accuracy and relevance; serve as a critical contributor in advising clients based on data analysis results, providing actionable insights and recommendations to drive business decisions.Builds, leads, and mentors a high-performing team of analytics professionals; establishes departmental goals and objectives, evaluates performance, and fosters professional development and succession planning.Oversees recruitment, retention, and development strategies for analytics talent; establishes a culture of innovation, continuous learning, and excellence within the department aligned with organizational values.Establishes service excellence standards and accountability measures; ensures consistent delivery of trusted, timely, and high-impact analytics solutions to stakeholders throughout the organization.May be required to perform other job-related duties as requested.Experience :
Master's degree in healthcare management / administration or equivalent experienceCPA / CFA preferred7+ years of experience in healthcare analytics with a focus on clinical and operational performance5+ years of leadership experienceKnowledge of healthcare delivery systems, financial / reimbursement issues, and medical center / medical staff organizationsProficiency in EpicProficiency in MS Office Suite including Power BIExhibits executive presence and comfortably works with executives at all levelsDemonstrates emotional intelligence while recognizing the needs of othersEffective communication skills both verbally and in writing with ability to clearly and succinctly convey information and ideasJoin an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :
Associate Benefits : We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.Our Culture : Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.Growth : We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.Recognition : We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant
