Senior Patient Account Representative - Pre-Visit Services

Senior Patient Account Representative - Pre-Visit Services

This position may be performed remotely from the following locations within the United States of America : Arkansas, Kansas, Missouri, Oklahoma, and Texas. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with OU Health. State locations and specifics are subject to change as our hiring requirements shift.

General Description : Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration.

Essential Responsibilities :

• Patient scheduling
• Patient registration

Review patient admitting records and extracts relevant information

Performs preliminary review of source documents to determine that sufficient data are present for processing

Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers or other areas.

Answers patient's questions regarding statements, agency coverage, etc.

Record CPT codes on billing form

Initiates contact with patients and / or third party carriers if there is a delay in responding to statements or claims

Post receipts to proper patient accounts

Assists in reviewing and balancing IDX transaction reports for administration

Review daily billing and accounts receivable credit balance reports

General Responsibilities :

Minimum Requirements :

Education : None required.

Experience : 1.5 years of experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing system) required.

Licensure / Certifications / Registrations Required : None required.

Knowledge, Skills, and Abilities :

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.