Talent.com
IT Analyst
IT AnalystHeartland Coca-Cola Bottling Company • Lenexa, KS, US
No longer accepting applications
IT Analyst

IT Analyst

Heartland Coca-Cola Bottling Company • Lenexa, KS, US
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Join the team at Heartland Coca-Cola Bottling Company!

Days / Hours of Work :

Job Summary

The IT Analyst provides support for IT daily operations functions. This position will help drive positive customer experiences by building relationships and providing solutions for IT business needs. Perform a variety of IT responsibilities including equipment tracking, monitoring, fulfillment, and troubleshooting.

Job Responsibilities

Performs a variety of IT responsibilities to meet business needs. These may include :

  • Provides IT equipment depot services (ordering, tracking inventory, imaging, and shipping).
  • Manages and supports the security and printer systems for each facility, maintaining functionality and knowledge of current processes for working with vendors.
  • Performs diagnostic work on assigned IT equipment to resolve any issues and restore service.

Provides remote and / or on-site Field IT operational support, maintenance, problem-solving, configuration and installation.

  • Views and monitors all support incidents in designated areas of responsibility.
  • Point of Escalation – serves as liaison between users, vendors and technical groups to resolve technical or IT related issues.
  • Executes the Lifecycle Management plans; ensures adherence to asset recovery standards and policies, conducts pilot testing, recommends system or process enhancements and timely execution of project deliverables.
  • Provides counsel to the business on all IT related issues and initiatives : exchange and share information, business continuity, review of applications and assists with access requirements.
  • Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
  • Ensures compliance of all Heartland IT standard policies, procedures, and best practices.
  • Engages with various departments and functions within the business, as needed, to improve both technical and soft skills through coaching and utilizing development tools.
  • Job Requirements

  • High School Diploma or GED required. Bachelor's Degree preferred.
  • Minimum of two years of work experience required.
  • Experience in technology field including support services.
  • Technical knowledge and understanding of PC and desk side (VOIP, Voicemail, Handhelds, Smartphones and iPads).
  • Excellent customer services skills : ability to explain technical information in a way that establishes rapport, persuades others and fosters understanding.
  • Ability to use the Microsoft Office tools.
  • Strong communication, time management, and client management skills.
  • Pay : $25.00 an hour

    About Heartland Coca-Cola

    Heartland Coca-Cola Bottling Company produces, sells, and distributes the highest quality and best tasting Coca-Cola and Monster Beverages across the states of Kansas, Missouri, and Illinois. Our brand offerings provide multiple beverage options in non-alcoholic categories including sparkling soft drinks, water, ingredient enhanced, isotonics, tea, energy, juice, coffee and nutrition. We value our people, customers and community which drives our passion to work and win together as a team.

    Benefits and Other Information

    We offer a competitive benefits package to full-time employees including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs and tuition reimbursement. Part-time employees are eligible for paid time off, 401(k), and tuition reimbursement.

    Pre-employment background check is required.

    Heartland Coca-Cola is an Equal Opportunity Employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other class protected by law. Veteran friendly.

    Requisition ID : 237531

    Company : Heartland Coca-Cola Bottling Company, LLC

    J-18808-Ljbffr

    Create a job alert for this search

    It Analyst • Lenexa, KS, US

    Related jobs
    Ohio Licensed Epic Analyst II

    Ohio Licensed Epic Analyst II

    VirtualVocations • Kansas City, Kansas, United States
    Full-time
    A company is looking for an IT Epic Analyst II.Key Responsibilities Design, implement, maintain, and support assigned Epic software applications Plan implementation and upgrades of clinical syst...Show more
    Last updated: 6 hours ago • Promoted • New!
    Senior IT Specialist

    Senior IT Specialist

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for a Senior IT Specialist.Key Responsibilities Support the operation of personal computing devices, applications, and network resources Provide hands-on and remote technica...Show more
    Last updated: 1 day ago • Promoted
    IT Consultant

    IT Consultant

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for an IT Consultant.Key Responsibilities Provide technical support and guidance to clients Implement and manage IT solutions to meet client needs Collaborate with teams to...Show more
    Last updated: 8 days ago • Promoted
    IT Director

    IT Director

    VirtualVocations • Kansas City, Kansas, United States
    Full-time
    A company is looking for a Director of IT responsible for leading the organization's information technology strategy and overseeing all IT functions. Key Responsibilities Oversee daily operations ...Show more
    Last updated: 30+ days ago • Promoted
    IAM Analyst - Application Onboarding

    IAM Analyst - Application Onboarding

    VirtualVocations • Independence, Missouri, United States
    Full-time
    A company is looking for a Healthcare IAM Analyst specializing in Application Onboarding for a fully remote position.Key Responsibilities Perform access reviews, role provisioning, and support fo...Show more
    Last updated: 4 hours ago • Promoted • New!
    IT Support Analyst

    IT Support Analyst

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for an IT Support Analyst to provide technical assistance and support to end-users in a remote work environment. Key Responsibilities Respond to user inquiries and provide tec...Show more
    Last updated: 30+ days ago • Promoted
    Senior IT Security Analyst

    Senior IT Security Analyst

    Busey Bank • Kansas City, MO, United States
    Full-time
    The Senior IT Security Analyst is responsible for managing activities relating to monitoring and responding to security events. The analyst is responsible for monitoring application, host, and netwo...Show more
    Last updated: 7 days ago • Promoted
    ITIL Architect

    ITIL Architect

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for an ITIL Architect to lead the transformation of Incident and Problem Management processes.Key Responsibilities : Lead the modernization of Incident and Problem Management ...Show more
    Last updated: 4 days ago • Promoted
    Epic Integration Analyst

    Epic Integration Analyst

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for an Epic Interfaces Integration Analyst.Key Responsibilities Provide system-level support for clinical and financial applications, including installation, configuration, a...Show more
    Last updated: 30+ days ago • Promoted
    IT Lab Application Analyst

    IT Lab Application Analyst

    VirtualVocations • Independence, Missouri, United States
    Full-time
    A company is looking for an IT Lab Application Analyst I.Key Responsibilities Act as a liaison between technical staff and hospital departments, providing support for Cerner PathNet and other app...Show more
    Last updated: 2 days ago • Promoted
    IT Data Flow Architect

    IT Data Flow Architect

    VirtualVocations • Independence, Missouri, United States
    Full-time
    A company is looking for an IT Data Flow & Integration Architect.Key Responsibilities Develop short-term and long-term roadmaps for Data Readiness Create and update data flow mapping aligned wit...Show more
    Last updated: 12 hours ago • Promoted • New!
    Senior Applications Analyst

    Senior Applications Analyst

    VirtualVocations • Independence, Missouri, United States
    Full-time
    A company is looking for a Senior Applications Analyst, Research Infrastructure (per diem).Key Responsibilities Collaborates with management and IT staff to define business processes and identify...Show more
    Last updated: 30+ days ago • Promoted
    IT Business Systems Analyst

    IT Business Systems Analyst

    VirtualVocations • Independence, Missouri, United States
    Full-time
    A company is looking for an IT Business System Analyst, Policy Systems.Key Responsibilities Manage requirements and collaborate with IT Project Leads and business stakeholders Define, document, ...Show more
    Last updated: 30+ days ago • Promoted
    IT Service Management Analyst

    IT Service Management Analyst

    VirtualVocations • Kansas City, Kansas, United States
    Full-time
    A company is looking for an IT Service Management Analyst to join their Incident Management team.Key Responsibilities Facilitate root cause analysis and identify corrective actions for high prior...Show more
    Last updated: 1 day ago • Promoted
    IT Specialist

    IT Specialist

    VirtualVocations • Kansas City, Kansas, United States
    Full-time
    A company is looking for an IT Specialist who thrives in dynamic environments and can enhance in-house IT expertise.Key Responsibilities Oversee, operate, and optimize IT infrastructure Build wo...Show more
    Last updated: 30+ days ago • Promoted
    IT Service Desk Analyst

    IT Service Desk Analyst

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for an IT Service Desk Analyst (Enterprise IT Support) to deliver exceptional customer service in a remote environment. Key Responsibilities Respond promptly to Service Desk c...Show more
    Last updated: 30+ days ago • Promoted
    IT Engineer

    IT Engineer

    VirtualVocations • Independence, Missouri, United States
    Full-time
    A company is looking for an IT Engineer.Key Responsibilities Act as the final escalation point for the Helpdesk team Drive strategic solutions to resolve recurring user issues and complaints Ma...Show more
    Last updated: 30+ days ago • Promoted
    Bank Card System Analyst

    Bank Card System Analyst

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for a Bank Card System and Service Analyst.Key Responsibilities : Analyze and evaluate business processes, procedures, and user needs Provide data analysis and produce operat...Show more
    Last updated: 2 days ago • Promoted
    Senior IT Security Analyst

    Senior IT Security Analyst

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for a Senior IT Security Analyst responsible for assessing information risk and facilitating remediation of identified vulnerabilities across the enterprise.Key Responsibilitie...Show more
    Last updated: 30+ days ago • Promoted
    Applications Analyst II

    Applications Analyst II

    VirtualVocations • Kansas City, Missouri, United States
    Full-time
    A company is looking for a Community Connect Applications Analyst II - Cadence / Prelude.Key Responsibilities Align technology solutions with business strategies and identify opportunities for tech...Show more
    Last updated: 30+ days ago • Promoted