Technical Support Tech I

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.

Position : Technical Support Tech I

Location : New Carlisle, IN 46552

Duration : 6 Months

Job Type : Temporary Assignment

Work Type : Onsite

Job Description :

• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks and monitors the problem to ensure a timely resolution.
• May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.
• Primary job functions do not typically require exercising independent judgment.
• Typically reports to a supervisor or manager.

Candidate Requirements :

REQUIRED SKILLS

Years of Experience :

Leadership Principle :

Top 3 must-have hard skills

TekWissen Group is an equal opportunity employer supporting workforce diversity.