Director of Housekeeping

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Housekeeping . Are you someone who is passionate about people driven by purpose and clever in your approach If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more.

This position is responsible for the planning organization development and direction for the overall operation of the Housekeeping Department. This role will focus on ensuring high levels of cleanliness guest service and satisfaction throughout the hotel. This includes guest rooms; hallways lobbies public areas rest areas storage work areas and hotel grounds meet and / or exceed Arlo standards.

RESPONSIBILITIES AND AUTHORITIES :

Always treat guests with courtesy and respect in a variety of situations.

Display honesty & integrity.

Employs excellent employee relations and team building skills.

Maintain open communication with Housekeeping Managers and all other departments.

Adhere to hotel Health and Safety guidelines.

Conduct and participate in pre-shift meetings.

Work under pressure in a fast-paced environment.

Report immediately any accident and / or incident which may occur while at work.

Ensure overall consistency and efficiency of the Housekeeping Department.

SPECIFIC DUTIES :

Supervises housekeeping staff : hiring performance evaluations training and development.

Establishes and maintains cost control systems for staffing inventories (linen terry OS&E and cleaning supplies).

Assists in the development of the departments annual budget. Monitors performance against plan.

Schedules team members according to labor standards and forecasted business levels.

Prepares daily assignments for all housekeeping team members.

Checks all vacant rooms and spaces public spaces storage areas and rest areas each day in conjunction with supervisors.

Maintains a high level of cleanliness based on hotel objectives.

Manages the Lost & Found Program.

Ensures guest satisfaction; addresses guest issues and / or any correspondence.

Controls costs as well as labor costs improving departmental revenues.

Orders and receives supplies ensuring an adequate inventory level.

Monitors labor and payroll costs.

Ensure hotel housekeeping standards maintained.

Coaches and develop team members.

Maintains a deep cleaning program.

Conducts monthly departmental meetings.

Maintains a relationship with the Engineering Department for any repairs needed and preventive maintenance program.

REQUIREMENTS :

College Degree in Hospitality or related field preferred.

Three to five years of experience in Housekeeping Management capacity.

Ability to multi-task work in fast paced environment and have a high-level attention to detail.

Strong verbal and written communication skills.

Maintain positive and productive working relationships with other team members and departments.

Possess knowledge of opening and closing the house inventory control ordering supplies payroll scheduling and managing budgets. (add similar)

Physical Abilities :

Move Lift Carry Push Pull and Place objects weighing less than or equal to 15 pounds without assistance.

Reaching overhead and below with the knees including bending twisting pulling and stooping

We are an equal opportunity employer and prohibit discrimination / harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.

Required Experience :

Director

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1