Transmission Service Technician

Job Description

Job Description

Hebert's Town & Country is  seeking Transmission Service Technicians who can help us ensure the highest quality repair and maintenance services for our customers. The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning.

Benefits

• 401K w / 2% Match
• Dental
• Vision
• Healthcare Insurance
• Soon to have A / C Shop
• Customer Satisfaction and Performance Bonuses
• Family Owned and Operated for over 35 years

Responsibilities

Provide technical service to vehicles and equipment

Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures

Follow checklists ensuring all critical parts are examined

Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed

Test-drive vehicles to ensure that they run smoothly

Tag all warranty parts and returns to warranty clerk

Attend training classes and keep tabs on factory technical bulletins

Develop and maintain positive relationships with customers to increase overall customer happiness

Properly complete the service and / or repairs assigned by supervisor

Complete all work according to the applicable safety requirements and published procedures

Participate in, and utilize to the best of one’s abilities, technical training as assigned by management

Maintain your designated workspace in an organized and clean manner

Ensure guest vehicles are returned as clean as they were prior to being serviced

Show the utmost courtesy to all guests, visitors, and dealership personnel

Make every effort to achieve the production objectives set by management

Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications

Any other duties as outlined by the Service Supervisor and or management

Qualifications

At least 1 year of Fleet or Dealership experience

ASE certification a plus

Teammate with a strong sense of dedication to the customer and service team

Self-motivated and professional

Possess own tools

Who We Are

Hebert’s Town And Country Chrysler Dodge Jeep Ram in Shreveport, Louisiana, has been locally owned for over 35 years and offers new, used and certified pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer vehicles to car buyers. We are a family-owned business, and we proudly serve Shreveport / Bossier City and the surrounding areas of Louisiana with first-class team members to satisfy every customer’s need.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.