Director, Technology Enabled Business Process Optimization and Office of the Chief Digital and Information Officer

Director, Global Business Process Optimization

Location : Westchester, Illinois

Reports To : Chief Digital and Information Officer

The Director, Global Business Process Optimization and OCDIO, is a senior-level position and a member of the DTS Leadership Team. This role is responsible for driving enterprise-wide business process improvement and strategic initiatives enabled by technology. The successful candidate will partner with senior business leaders, process owners, and DTS colleagues to design, implement, and optimize end-to-end processes that enhance efficiency, productivity, enable growth, and ensure strong alignment with Ingredion's digital strategy. The role also provides strategic and operational support to the CDIO, ensuring excellence in execution and effective management of technology and DTS resources (PMO, Budgets, PPM process, etc.). This senior-level role demands a visionary leader with a strong background in delivering digital transformation initiatives, business partnerships, and technology management.

Core Responsibilities

Business Process Optimization

• Lead the assessment, design, and optimization of end-to-end business processes (Quote-to-Cash, Procure-to-Pay, Record-to-Report, Plan-to-Deliver, Hire-to-Retire, etc.).
• Leverage technology platforms (SAP preferred) to enable process standardization, automation, and performance improvements.
• Identify opportunities for simplification and digitization, ensuring solutions are scalable and sustainable.
• Utilize methodologies such as Lean, Six Sigma, and Agile to optimize workflows, reduce waste, and increase value delivery.
• Analyze current processes using data-driven approaches; benchmark best practices and develop actionable plans for continuous improvement.
• Collaborate with cross-functional stakeholders to assess pain points, map processes, and re-engineer business operations for efficiency and scalability.
• Establish metrics and KPIs to monitor and report on process performance, ensuring optimization efforts yield measurable results.

Program & Project Leadership

Strategic Planning Support for CDIO :

Office of the CDIO

Digital Transformation Leadership :

Stakeholder Management & Change Leadership :

People Leadership :

Qualified Candidates Will Have :

Key Performance Indicators (KPIs) :

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disabilitymental or physicalmarital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law ("protected classifications"). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available : Yes, within country.

Pay Range : $212,000.00-$282,666.67 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).