Collections Associate

A company is looking for a Collections Associate II.

Key Responsibilities

Build partnerships between credit, cash application, customer service, and sales teams to respond to customer needs

Oversee a portfolio of AR accounts valued at $500K or more and handle customer inquiries regarding their accounts

Provide insights and recommendations to resolve customer concerns and assist team members through collaboration

Required Qualifications

High school diploma or equivalent is minimally required

3+ years of experience in B2B credit & collections

Intermediate or Advanced Microsoft Suite skills, especially in Excel

Experience with ERP systems such as Oracle or Peoplesoft

Working knowledge of the order to cash business model and principles