Business Analyst - B2B Operations & Documentation (Korean Bilingual)

Job Description

We're Hiring : Business Analyst – B2B Operations & Documentation (Korean Bilingual)

📍 Location : Englewood Cliffs, NJ (Onsite : Mon–Thu mandatory, Fri flexible)

📅 Contract Duration : 12 months

🌐 Language Requirement : Bilingual – Korean & English (Read, Write, Speak)

About the Role

We’re looking for a detail-oriented and bilingual Business Analyst to join our B2B CARE team. This role supports internal documentation, service planning, and operational tracking for a customer-facing business unit. You’ll work closely with leadership and cross-functional teams to ensure smooth internal processes and accurate reporting.

Key Responsibilities

• Attend internal meetings, take notes, and summarize key points for leadership
• Create PowerPoint presentations, Word documents, and internal reports
• Track team activities and support CRM / backend operations
• Assist in preparing business review materials and strategic documentation
• Collaborate with regional managers and support follow-up actions for B2B customers

What We’re Looking For

Why Join Us?

Interview Process