Manager, Brand and Stakeholder Communications

Job Description

Job Description

Position is remote requiring travel to Pennsauken, NJ Global Support Center

POSITION SUMMARY :

The Manager, Brand and Stakeholder Communications oversees the planning, development, and execution of brand-led storytelling and enterprise-wide communications that support BAYADA Home Health Care's strategic objectives and mission. With minimal supervision, this individual ensures that internal and external messaging is timely, engaging, and aligned with our values and business goals, while driving operational excellence across brand content and communication workflows. This hybrid role requires both strategic thinking and hands-on execution, working closely with cross-functional teams in Creative, Marketing, HR, Video, and Operations to deliver emotionally resonant stories and high-impact communications that reach employees, clients, caregivers, referral partners, and donors.

MINIMUM QUALIFICATIONS :

• Exemplifies characteristics of The BAYADA Way : compassion, excellence and reliability.
• Four (4) year college degree. Preferably in communications, marketing, journalism, public relations, or a related field.
• Minimum five (5) years of experience in internal communications, brand storytelling, content operations, or campaign execution.
• Demonstrated ability to lead communications strategies in complex, multi-location organizations.
• Experience managing multi-channel campaigns, including digital, video, email, and social media.
• Strong project management skills and experience coordinating cross-functional teams, creative vendors, and production schedules.
• Proven experience introducing and leveraging AI, automation, or segmentation tools to enhance communication effectiveness.
• Demonstrated writing, editing, and storytelling excellence across multiple audience types.
• Strong interpersonal and collaboration skills, with the ability to influence stakeholders at all levels.
• Familiarity with platforms such as Airtable, Asana, Workday, Reward Gateway, myEmma, or equivalent tools.
• Outstanding organizational and time management skills with the ability to manage multiple priorities and deadlines.
• Commitment to brand consistency, clarity, and client-centered messaging.
• Ability to read, write and effectively communicate in English.

PRIMARY RESPONSIBILITIES :

OTHER RESPONSIBILITIES :

WHY CHOOSE BAYADA?

Base Pay : $70,000-$72,000 / year depending on qualifications plus opportunity for bonus

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state / local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.