Quality Support Specialist - Central Valley

Changing Lives Shaping The Future

Quality Support Specialist - Visalia / Tulare and Bakersfield

Job Title : Quality Support Specialist

Annual Salary : $76,000-78,000

Job Status : Full Time

Work Base : Visalia & Bakersfield, CA

Redwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments. Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support.

Benefits : Full-Time

• Comprehensive benefits options including; medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance.
• HSA, Health Care FSA and Dependent Care FSA
• EAP (Employee assistance program)
• Employee discount program
• PTO (Paid time off)
• Dayforce Wallet Daily Pay
• Pre-Tax 401(k)
• After-Tax Roth
• Tuition discount through Capella University

All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if Redwood Family Care Network is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.

Here's What You'll Do :

JOB SUMMARY :

The Quality Support Specialist is responsible for ensuring services are delivered in line with program designs, Titles 17 and 22, and People's Care's exceptional standards. Furthermore, the Quality Support Specialist is responsible for designing, developing, and delivering training programs to Redwood Family Care Network employees to ensure maximum adherence to regulations, policies, and procedures.

Ensures that all operational quality processes are maintained through audit / inspection processes that include monthly scheduled and unscheduled audit visits, identifying service issues and barriers, designing and leading training initiatives, making recommendations for service improvement to operational leadership, and resource coordination. This position comes with a car for travel.

ESSENTIAL FUNCTIONS :

EDUCATION, EXPERIENCE and REQUIREMENTS :

KNOWLEDGE, SKILLS AND ABILITIES :

This Job Is Ideal for Someone Who Is :

Visit our Careers website :

Providing Excellent Support and Advocacy