Customer Implementation Specialist

A company is looking for a Customer Implementation Specialist to join their Activation Services team in a remote capacity.

Key Responsibilities

Manage implementation projects, ensuring timely communication and high-quality outcomes

Identify customer expectations and provide guidance on best practices to meet business needs

Develop project plans and maintain documentation to track progress and enhance client satisfaction

Required Qualifications

3+ years of project management or software implementation experience

Ability to establish credibility with clients through industry and technical knowledge

Strong organizational skills with the ability to prioritize and meet deadlines

Proficiency in MS Office products (Outlook, Word, Excel, PowerPoint)

Experience in the insurance industry is a plus