Patient Transport Specialist
The Patient Transport Specialist (MHT) ensures safe transport of patients to and from San Antonio Behavioral Healthcare Hospital. Coordinate all transportation request from inpatient and outpatient services. Manages transportation schedule and communicates effectively with all staff requesting transportation. Maintains transportation log, vehicle appearance, and maintenance. Performs Mental Health Tech responsibilities when not driving to include patient belongings management. Responsible for the overall maintenance of a safe environment in either adult or adolescent patients when transporting and in an inpatient setting. Participates in the activities outlined below and carrying out general nursing assistance necessary to assess adolescent, adult, or older adult patients admitting to the hospital.
Essential Duties :
- Safely and punctually transport patients from various locations and to designated locations.
- Maintain a daily log of mileage and gasoline usage, submitting gas receipts as required.
- Maintains accurate information on patients being transported.
- Regularly clean the interior of the vehicle to ensure a presentable and safe environment for patients.
- Keep mileage records for scheduling routine vehicle maintenance.
- Supervise and ensure the safety of patients at all times, treating them with respect and dignity.
- Follow schedules to establish timely pick up and delivery of patients to meet discharge and treatment requirements.
- Maintain scheduling records for active clients and ensure appointments align with the treatment plan.
- Provide crisis intervention services to patients when necessary, ensuring their safety until professional care is available.
- Conduct Q15s and 1 : 1 in accordance with hospital standards. Ask for assistance when other tasks take priority. Ensure there are no gaps in observations.
- Take direction from RN or LVN. Float to any unit as needed. Do not push back.
- Maintain boundaries with patients and employees.
- Observe patient for change in behavior. Work on de-escalation prior to a code. Notify RN to evaluate and assess changes in patient behavior.
- Respond to all codes (If you are making rounds or on a 1 : 1 ensure someone has signed the Q15s before departing. If you are the only one available for observations, continue to make your observations).
- Assist patients with good hygiene.
- Help maintain unit cleanliness.
- Know the daily schedule and keep patients on track for all events.
- Speak to patients respectfully, recognize that how you speak may escalate to a code.
- Use appropriate phone etiquette for quality calls and address all customer questions and concerns.
- Conduct soft safety search of patient. Wand, check shoes, pockets, etc. Inform RN if contraband is found.
- Assist the RN in taking vital signs if enough MHTs are available to meet Q15 and 1 : 1 requirement.
- Inventory patient belongings and alert RN if medications are found.
- Escort patient if sent out MOT.
- Escort patients to eat or other activities.
- Treats patients with dignity and respect.
- Understand patient rights.
- Responsible for patient safety and wellbeing.
This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the hospital.