Aerospace Production Certification Proctor

Responsibilities

• Serve as the primary on-site contact for participants during electronic testing sessions

• Monitor and manage testing environments to ensure compliance with all testing guidelines

• Check in participants and verify prerequisites and pre-work completion

• Assist with basic computer login and navigation issues

• Maintain testing schedules, equipment readiness, classroom supplies, and overall room organization

• Conduct post-session cleanup and reset of testing areas

• Escalate issues or concerns promptly to the Delivery Services Manager

• Provide regular status updates to leadership as required

• Support instructors during training sessions (e.g., distributing materials, assisting students with computers, ensuring lab safety)

• Stay current on required content and testing procedures

High-performing individuals may be considered for future instructor opportunities based on business needs.

Required Skills & Qualifications

• Minimum 1 year of customer service experience

• Strong customer service mindset with a professional, courteous demeanor

• Basic computer proficiency, including the ability to navigate multiple software applications (Microsoft Excel experience preferred)

• Excellent interpersonal, communication, and organizational skills

• Ability to work independently as well as collaboratively in a team environment

• Willingness and ability to support all Puget Sound locations (Everett, Seattle, Renton)

• Flexible availability to support varying shifts as needed

Additional Notes

• No physical labor requirements

• Business casual work environment

• Candidates should include any previous Boeing badge ID numbers and schedule availability at the top of their resume