Director - Operations and Strategy Leader

Director - Operations and Strategy Leader

As an Operations and Strategy Director in Modeling and Data Insights, you will apply your strategic and analytical skills to major company challenges. You'll work with world-class professionals to develop and define strategies that impact a key second line function in AML and Compliance. The team works in a highly collaborative environment that values data driven insight, promotes continuous learning, and rewards innovation. This is a critical leadership role responsible for shaping our future and ensuring operational excellence across the MADI organization. The ideal candidate will work closely with the Managing Vice President to define and execute our long-term strategy, optimize our operating model, and manage key initiatives. In this role, you'll be the strategic partner and key point of contact for the MADI leadership team. Your primary focus will be on ensuring our data science and analytics capabilities are aligned with the evolving needs of the business and regulatory landscape. You will identify opportunities for efficiency, drive key decisions, and help scale our operations as the team and its impact grows.

Responsibilities :

• Strategic Planning and Execution : Proven ability to develop and implement long-term strategic plans. Experience in business case development, goal-setting, and translating high-level strategy into tangible actions.
• Operational Excellence : Deep understanding of operational models, process optimization, and resource allocation. Experience in a fast-paced, complex environment, with a focus on data-driven decision making.
• Data Science and Analytics Acumen : Familiarity with the data science lifecycle, modeling concepts, and modern analytics platforms. While not a hands-on technical role, you must be able to engage with data scientists and engineers and understand their work and challenges.
• Project and Program Management : Excellent organizational skills with the ability to manage multiple workstreams and priorities simultaneously. Experience with Agile or similar project management methodologies is a plus.
• Change Management : Lead change initiatives related to workforce planning, ensuring successful adoption of new strategies and processes across diverse international teams.
• Communication and Influence : Exceptional written and verbal communication skills. The ability to prepare and deliver clear, concise presentations to senior leadership and influence without direct authority.
• Financial and Budget Management : Experience in managing budgets, forecasting resource needs, and demonstrating the return on investment for strategic initiatives.
• Leadership and Teamwork : The ability to work collaboratively across diverse teams and a strong sense of ownership and accountability. You should be a proactive problem-solver with a strong leadership presence. May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One.
• Strong executive communication skills : Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.

Basic Qualifications :

Preferred Qualifications :

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $200,100 - $228,400 for Director, Risk Management

Richmond, VA : $181,800 - $207,500 for Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.