Mobile Service Technician

Department : Service Reports to : Service Manager Supervises : None

Benefits:

Competitive Pay & Bonuses

Paid Training

Paid Time Off

Health Benefits

Employee Discount

401k & More

$40,000-$100,000/year based on experience

Purpose: Performs mobile pre-delivery inspections and on-site equipment diagnostics, service, repair, and maintenance work in line with the service programs. May require some direction or guidance from the Service Manager or Location Manager.

Responsibilities: o Performs on-site service on all makes of Turf and small Agricultural equipment. o Actively promotes and sells dealership specific mobile service programs directly to customers o Coordinates with Service Manager or Location Manager to establish and implement effective processes for all Turf and small Agricultural services offered through dealership specific service programs o Reviews and explains any maintenance, repair or other service concerns directly with the customer and documents on work order o Establishes and implements effective stocking processes with the Parts department to maintain the proper seasonal parts inventory in the vehicle o Participates in Service EDUCATE Training programs required for the development of skills and knowledge o Maintains current knowledge of John Deere and competitive products o Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment o Follows all safety rules and regulations in performing work assignments o Completes all reports and forms required in conjunction with work assignments o Accounts for all time and material used in performing assigned duties o Responsible for other duties as assigned by your manager o 1+ years of experience performing service repairs o Outstanding interpersonal and customer service skills o Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures o Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of turf equipment o Proficient knowledge of selling techniques o Ability to use Service Advisor, Microsoft Office applications, and basic computer functions o Ability to operate vehicles and equipment used for diagnostic purposes o Ability to lift at least 75 lbs. repeatedly o Basic Service Technician certification preferred o High School Diploma or equivalent experience required; Associates degree preferred o Valid driver's license required; CDL (Commercial Drivers License), fork lift license preferred Compensation details: 40000-70000 Yearly Salary PI8cccb5af7bb5-30492-38953732