IP Fac Govt AR Sup II

Govt Facilities Ar Supervisor Ii

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The impact you'll make in this role :

• Set and drive operational goals to meet the needs of our organization.
• Identifies system improvement ideas and implements changes to improve department process.
• Delegates tasks to team members and provides guidance and support.
• Provides coaching and feedback to team members.
• Facilitates team meetings to communicate objectives, status on targets, and gather information regarding any roadblocks the team may be facing.
• Responsible for hiring, coordinating training and monitoring of new employees.
• Makes recommendations for additional training based on quality trends.
• Assists in forecasting team goals for Cash, Billed Revenue, Lost Days and Unbilled
• Functions as liaison between Advantage Center Teams, Cash Posting, Govt Contracts and the Sales and Service organization.
• Recognizes potential mass adjustments and write offs and recommends to management for approval if beyond authority of approval.
• Reviews all SOX reports for Govt Facilities Team.
• Responsible for workforce management and Payroll.
• Responsible for reviewing and approving refunds.
• Helps to facilitate team and department meetings.
• Authorizes courtesy release of supplies when urgent situations arise, and we are working with Prosthetics for authorization.
• Takes immediate action on accounts requiring priority handling.
• Participate in any and all reasonable work activities as assigned and deemed appropriate by management.

Your skills and expertise :

Bachelor's degree or higher AND (2) two years in call center and collection supervisor experience in a private, public, government or military environment OR High School Diploma / GED AND (7) seven years in call center and collection supervisor experience in a private, public, government or military environment. In addition to the above requirements, the following are also required :

Work location : Remote - United States

Travel : May include up to 5% [domestic / international]

Relocation assistance : May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting your well-being

Solventum offers many programs to help you live your best life both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and / or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at : https : / / www.solventum.com / en-us / home / our-company / careers / #Total-Rewards.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note : your application may not be considered if you do not provide your education and work history, either by : 1) uploading a resume, or 2) entering the information into the application fields directly.