Ecommerce Associate - Phoenix AZ

Description

JOB TITLE : ECOMMERCE ASSOCIATE

STATUS : FULL-TIME (40 HOURS)

REPORTS TO : ECOMMERCE SUPERVISOR

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated RETAIL Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to " Do The Most Good " at our Phoenix Distribution Center, which supports the Adult Rehabilitation Program. This is an opportunity to showcase your creativity, while contributing to the success of our Program and its participants.

GENERAL STATEMENT : The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

GENERAL DUTIES :

• Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
• Administer inventory procedures to track active listings and securely store pending items in designated areas.
• Create and update product listings, ensuring accurate product descriptions, images, and specifications.
• Select high-value merchandise located at the ARC Center for sale on the online platform.
• Test items to confirm functionality or authenticity before posting, such as electronics and jewelry.
• Photograph and present merchandise in a visually appealing and informative manner.
• Provide excellent customer support via email, message, and phone, addressing customer inquiries and concerns.
• Ensure precision in both written and verbal tasks.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload management.
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

QUALIFICATIONS :

PHYSICAL REQUIREMENTS :

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

Qualifications

Education

High School or Equivalent (preferred)

Experience

Computer and Tech Skills (required)

1 years : Merchandising experience (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.