Strategic Account Manager

Description:

About Our Company

GLS Group is one of the largest parcel services providers in Europe, with a strong local presence in almost all countries across the continent. It also operates through wholly owned subsidiaries in Canada and on the USA’s West Coast within one GLS network. This allows GLS to seamlessly connect its customers and communities with millions of parcels and stories every day. GLS’ network connects its markets with high velocity and flexibility to respond to their fast-changing and dynamic nature. The company provides high quality service tailored to its customers’ needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 vans, light vehicles and walkers, and 6,400 trucks. This offers network resilience, superior flexibility, and extended reach. In 2024/25, GLS generated record revenues of 5.9 billion euros and delivered 926 million parcels across the markets. For more information, visit www.gls-group.com.

Position Summary:

The Strategic Account Manager for Business Development conducts business development activities in designated markets to achieve growth and meet revenue objectives. They acquire new customers by identifying customer needs, developing solutions for customers, obtaining commitment and successfully implementing and ramping GLS services. This position also monitors and maintains account relationships to ensure integration of new business and continued customer satisfactions.

You will join a team who embraces and respects diverse perspectives, are not afraid to push boundaries, and try new ideas to bring the best solutions to our customers. We are building new solutions, in an entrepreneurial environment and challenging the status quo of the industry.

This position will report to the Regional Sales Manager and lead the segment into its next round of growth, expanding market share and finding ways to acquire new customers. The ideal candidate has experience in transportation and logistics with a track record of attaining goal success through their territory management. This person needs to be a self-starter, process, and accountability oriented and comfortable working across multiple functional areas within the company.

We are relentless in our pursuit to create a world class experience for every customer. Are you ready to join an exciting and growing organization!

What we are looking for:

• Business Development, growth, hunter mentality
• Skilled in entire sales process including cold calling, integration, and onboarding
• Knowledge of transportation and logistics (Parcel preferred)
• Skilled in account acquisition and account retention
• Success orchestrating and aligning decision makers around common objective

As the Strategic Account Manager you are:

• Responsible for new business development, account implementation, maintaining and deepening customer relationships
• Focus on achieving sales targets and goals to close and activate new business with commercial size shippers in your assigned territory
• Successful track record of pipeline management and the sales cycle from lead prospecting to close, activation and meeting targets
• Hunter and growth mentality, growing market share and share of wallet in assigned territory
• Experienced to work both independently and collaboratively as part of a team while managing multiple priorities in a fast paced environment
• Ability to own cross-functional initiatives for your customers

Requirements:

Qualifications and Essential Functions Needed:

• Bachelor's degree (BA/BS)
• Sales experience in the transportation and/or logistics industry
• Decision maker relationship building experience
• Goal oriented individual with a desire to succeed and a proven ability to take the initiative
• Exceptional verbal and written professional communication skills
• Skilled with use of Microsoft Office (Excel, Word, PowerPoint and Outlook)
• CRM experience, Salesforce.com experience a plus
• Excellent organization and presentation skills
• Excellent time management skills
• Highly energetic, motivated self-starter
• Decision-making, problem resolution and creative thinking skills
• Ability to work in the field daily meeting customers at their place of business
• Ability to conduct dock walks as necessary due to customers needs
• Ability to travel 30% of time
• Must be authorized to work in the United States

EEO Commitment:

General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.