Peak Teller : Pier

Peak Time Teller

Location : City Monona

Category : Teller

FTE : .41

Schedule : Monday - Friday 12 : 00pm - 3 : 00pm plus 9 Saturdays per quarter 8 : 30am-1 : 30pm

Salary Grade 5 Min USD $19.00 / Hr.

Overview : Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union's Pier 37 branch (Monona branch) is hiring a Peak-Time Teller and we want YOU to apply! As a Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Why work for UW Credit Union? Join one of Wisconsin's premier financial institutions, a nationally recognized Top Workplace, and a multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplace to receive :

• Peak / Part time employees earn paid time-off (pro-rated based on hours worked)
• Our bilingual (Spanish / English) employees receive an additional $1.25 / hour premium.
• 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
• 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
• 16 hours paid volunteer time annually
• Paid holidays (if normal work schedule falls on a recognized holiday)
• Personal development and peer connections through Employee Community Groups
• 401k option with company match of up to 5%, plus approximately 4% discretionary match
• Annual variable bonus reward
• Employee Assistance Program
• And more!

Responsibilities :

Be the face of UW Credit Union by providing front facing member service at the Pier 37 branch location

Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy

Maintain a high degree of knowledge in all UW Credit Union products and services

Ensure all members requests are processed accurately and efficiently

Adhere to UW Credit Union's Cash Management policies and procedures

Research all teller transactions when potential errors are identified, and communicate with affected members

Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals

Consistently seek out opportunities to exceed member expectations

Qualifications :

What You'll Need to Succeed :

High School Diploma or equivalent

1 year of customer service experience

Demonstrates ability to work with customers of all ages and backgrounds

Excellent interpersonal and professional skills

Team...