Talent.com
Customer Service Representative
Customer Service Representative9035 Hydradyne LLC • Bossier City, LA, US
Customer Service Representative

Customer Service Representative

9035 Hydradyne LLC • Bossier City, LA, US
13 days ago
Job type
  • Full-time
Job description

Assist customers with needed parts, interacting extensively to clarify their needs, research and recommend parts, provide quotes, and take orders. Actively create new and add-on sales and generate leads for Outside Sales. Responsible for providing sales support and service to original equipment manufacturers (OEMs), industrial companies, heavy equipment customers, etc. where fluid power is utilized.

Essential Functions

  • Process customer telephone orders, assist walk-in customers, price, and delivery inquiries, quoting of products and quoting on hydraulic power units and other fluid power components.
  • Meet or exceed monthly sales and gross profit quotas, and build on existing sales accounts.
  • Takes orders by phone, and mail, purchasing and receiving a specific product line, checking availability of stock, back order status, vendor schedules, and shipping dates; quoting prices; and writing and processing orders.
  • Works from worksheets, inventory lists, part number files and related information in order to assist customers. Gather information as to costs, discounts, stock availability.
  • Expedite order inquiries, checking the status of orders, following up on back orders, and lost orders. Will investigate defects, damages, and incorrect shipments. Follow-up on status of in-house repairs. Monitors customer returns as required, including investigating the cause and recommending or approving reshipment or credit, and processing necessary paperwork.
  • Will seek and grow opportunities to increase business and account base by qualifying and opening new business accounts utilizing sales techniques to add-on sell, up-sell, and provide professional customer service.
  • Able to efficiently and professionally service sales accounts and maintain a history profile of what was discussed with the customer.
  • Will maintain and develop good customer relationships. Continuously strive to develop and maintain customer rapport and satisfaction.

Qualifications

  • Must have High School Diploma or equivalent
  • Three years' experience in industrial or fluid power environment
  • Ability to learn and apply new information quickly
  • Assertive team player with positive attitude, high energy level, and ability to establish rapport and build relationships with current and potential customers.
  • Good negotiation and closing skills to drive sales.
  • Solid organizational skills, including the ability to manage multiple competing priorities.
  • Good problem-solving and reasoning skills.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Create a job alert for this search

Customer Service Representative • Bossier City, LA, US

Similar jobs

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.Bossier City, Louisiana, United States
Full-time

Join a Leader in Home Healthcare.As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to ...Show more

 • Promoted

Customer Service Representative

U-HaulBossier City, LA, United States
Full-time

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show more

 • Promoted

Customer Service Representative Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupBossier City, Louisiana, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Show more

 • Promoted

CUSTOMER SERVICE CLERK

Imperial TradingBossier City, LA, United States
Full-time

Customer Service Representative to join the Bossier City, LA Team! Skilled applicants will work in conjunction with the multiple departments while initiating the best service to customers.We are pr...Show more

 • Promoted

Customer Service Rep (PT or FT)

United AirlinesShreveport, LA, United States
Full-time

A career is a journey - take yours further with United! Currently seeking Customer Service Representative positions to: Ensure every customer interaction a positive one; Remain calm, cool and colle...Show more

 • Promoted

Estimator/ Client Service Representative

Window GenieSHREVEPORT, LA, US
Full-time

Are you ready for a job that doesn’t tie you to a desk? What about a work environment that changes every day? Or maybe you like a job that can really help improve where we live and work?.Window Gen...Show more

Customer Service Representative

The Siegel GroupShreveport, LA, United States
Full-time

Customer Service Representatives are often the first staff members that current, new or prospective residents meet.This is the only opportunity to make a positive first impression.Greet all custome...Show more

 • Promoted

Customer Service Associate

Roses Discount StoresShreveport, LA, United States
Full-time

Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards.In applicable instances, unloads trucks, pr...Show more

 • Promoted

Field Sales Representative

Best Choice RoofingBossier City, Louisiana, United States, 71111
Full-time

Best Choice Roofing is seeking driven, people-oriented individuals to join our team as Field Sales Representatives.This is an opportunity to build a high-earning career in a fast-growing industry, ...Show more

Remote Customer Service Representative $45 per hour

GL1Bossier City, Louisiana
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Customer Service Representative

Security FinanceShreveport, LA, US
Full-time

Do you have customer service experience?.Are you looking for an opportunity to learn a.Do you want multiple opportunities to.Do you want to work in an open,.You’re the first face customers see and ...Show more

Sales Representative

Performance FoodserviceShreveport, LA, United States
Full-time

Job Description:Position Details:Commission based pay structure includes uncapped commissions, monthly bonus, and annual bonus incentives! Recognition and awards including top performer incentive t...Show more

 • Promoted

Work From Home - Bilingual Client Services Representative

Global Elite TexasShreveport, Louisiana, United States, 71101
Remote
Full-time

Work From Home - Bilingual Client Services Representative.Are you bilingual and looking for an opportunity to grow your career at your own pace? We are looking for goal-oriented individuals with le...Show more

Remote Customer Service Representative – Product Testing

GLOCPAShreveport, Louisiana
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Sales Representative

Optimum CorpBossier City, LA, United States
Full-time

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...Show more

 • Promoted

Customer Service Technician

ProSphere TekBossier City, LA, United States
Full-time

ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician.Persons in this position will be required to be the Ti...Show more

 • Promoted

Customer Service Representative - Shreveport, LA

Advanced Call Center Technologies, LLC.Shreveport, Louisiana, US
Full-time

Advanced Call Center Technologies – Job Description Call Center Representative – Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary Customer Service Repr...Show more

 • Promoted

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCBossier City, Louisiana, United States
Remote
Full-time

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...Show more