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Massachusetts Licensed Overdose Helpline Operator
Massachusetts Licensed Overdose Helpline OperatorVirtualVocations • Oklahoma City, Oklahoma, United States
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Massachusetts Licensed Overdose Helpline Operator

Massachusetts Licensed Overdose Helpline Operator

VirtualVocations • Oklahoma City, Oklahoma, United States
26 days ago
Job type
  • Full-time
Job description

A company is looking for an Overdose Helpline Operator, General Internal Medicine (per diem).

Key Responsibilities

Manage incoming calls and provide immediate guidance on overdose recognition and response

Connect callers with local resources and document interactions in the REDCap database

Collaborate with emergency responders and participate in ongoing training and professional development

Required Qualifications

No formal education requirement

Relevant lived experience with overdose, harm reduction, or substance use preferred

Demonstrated ability to handle crisis situations with empathy and professionalism

Comfortable using helpline software and digital communication platforms

Strict adherence to confidentiality policies regarding caller information

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Operator • Oklahoma City, Oklahoma, United States

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