Leader, Technical Marketing Engineering - ThousandEyes

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

The Application Window is expected to close on 12 / 13 / 25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

ThousandEyes is seeking a Technical Marketing Engineering Leader to manage a high-performing team of solutions architects in developing and communicating best-practice technical solutions for a broad range of customer challenges. This role combines technical expertise with people management to ensure the successful go-to-market execution and adoption of ThousandEyes products. You will serve as a subject matter expert, actively developing technical solutions material, while driving execution across your team.

What You'll Do

Lead, mentor, and develop a team of Product Solutions Architects, setting clear objectives, prioritizing workloads, and allocating resources to meet business goals.

Develop and oversee the creation of reference architectures, guides, labs, and demos for ThousandEyes solutions and products.

Ensure the delivery of high-quality technical solutions training for internal and external stakeholders.

Collaborate closely with sales, product, and marketing teams to support go-to-market and adoption activities.

Oversee new product and feature introduction activities, such as technical training and creation of technical decision-maker presentations.

Engage directly with customers to gain in-depth understanding of their business processes and product needs, validate solutions, and develop product champions.

Support field and marketing events, including conferences and customer meetings; some travel required for you and your team.

Promote ThousandEyes' culture of collaboration, innovation, and technical excellence.

Qualifications

Proven experience managing and developing technical teams, ideally in technical marketing or solutions architecture.

Strong networking domain expertise and experience, ideally in SD-WAN and / or network performance management technologies (e.g., SNMP, flow)

Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, Sales Engineering, or other similar customer-facing role).

Demonstrated success in building demos and creating technical content, such as best practice guides and reference architectures.

Excellent verbal and written communication skills, with a willingness to present and defend ideas and coach others to do the same.

Strong organizational and prioritization skills, with experience managing multiple projects and deadlines.

Bachelor's degree, preferably in computer science or engineering.

Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation.

Knowledge of Python or other programming languages is a plus.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and / or Canada :

The starting salary range posted for this position is $166,500.00 to $234,100.00 and reflects the projected salary range for new hires in this position in U.S. and / or Canada locations, not including incentive compensation

• , equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and / or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies :

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

Non-exempt employees

Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

Additional paid time away may be requested to deal with critical or emergency issues for family members

Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows :

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and

Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below :

New York City Metro Area :

$191,400.00 - $323,600.00

Non-Metro New York state & Washington state :

$176,100.00 - $287,900.00

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.