Senior Change Delivery Lead - Enterprise Resilience

Enterprise Resilience Specialist

Position location is open to office locations within Truist's footprint. If located in a Truist hub city location, the work style will be : In Office (5 days / week). The Enterprise Resilience Specialist will lead the development and implementation of comprehensive communication strategies to promote resilience across the organization. This role includes creating strategic roadmaps, producing clear technical documentation, and translating complex resilience concepts into compelling narratives. Strong creative design skills are essential for developing engaging materials that drive awareness and adoption of resilience initiatives. The ideal candidate will collaborate with cross-functional teams to ensure alignment and delivery of resilience objectives. Responsible for delivering multiple complex programs that support the overall strategic objectives of the business unit. Provides oversight and leadership to cross-functional teams to execute on concurrent projects of large size and ensures standard project protocols are met. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to line of business' success.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Manages the intake, planning, business readiness, and execution of assigned initiatives.
• Leads and influences cross functional teams to effectively deliver project objectives including a successful communication and training plan.
• Oversees and / or prepares and maintains necessary project materials and artifacts. Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
• As appropriate, systematically review components of processes / programs to identify potential areas of improvement based on cost / benefit analysis, client impact and / or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.
• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan
• Will serve as an individual contributor with ownership of multiple complex project portfolios and will have indirect leadership of junior level internal and external resources, directing their day-to-day project activities and reviewing their work including providing project-related performance reviews to their direct leader. May manage a team providing a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values

Qualifications

The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.