Operations Internship - Fall 2025

Operations Associate Internship

Seeking a hardworking undergraduate student for our Operations Team. This position starts in Fall Semester 2025 and is located onsite at our headquarters (Quincy MA). The schedule is 15 + hours a week and is flexible to your class schedule. Additional hours are available. A dedicated mentor will be offered to guide you as you progress through the internship. Full time positions might be available at the end of the internship depending on business need and performance.

Below are the general responsibilities and qualifications for the Operations Associate Internship. The interns may be working in Commercial Lines, Personal Lines, or one of our Contact Centers within the Operations Department. The tasks will vary in each department but the interns will be working on a variety of mailing, distribution of work, data entry, answering general customer inquiries and job shadowing to learn about all areas of Operations.

Description :

• Process various policy, claim and billing transactions timely and accurately
• Demonstrate excellent customer service to both internal and external customers
• Manage assigned work efficiently to ensure timely completion

Requirements :